Rick Hendrick Chevrolet Naples

New LTZ The experience overall was just fine! The sales experience allowed me to work with 3 different contacts....all were excellent. They are: Garvinn Cha The experience overall was just fine! The sales experience allowed me to work with 3 different contacts....all were excellent. They are: Garvinn Charelus Jesse Dorestil Darian Lennix These three worked professionally to satisfy my needs, and answer my questions. More

Great job Thank you Ed, Crista and Karen for taking care of the issues with my 2018 2500 Chevrolet. I’m happy that the issues were taken care of quickly and pr Thank you Ed, Crista and Karen for taking care of the issues with my 2018 2500 Chevrolet. I’m happy that the issues were taken care of quickly and professionally. More

Excellent Guy Palermo and the entire Hendrick to excellent care of my need. Everything went smooth as clockwork. I will be back with the Chev Malibu next week Guy Palermo and the entire Hendrick to excellent care of my need. Everything went smooth as clockwork. I will be back with the Chev Malibu next week More

THE best dealership AND service in SWFL Ed McKeon is THE best! He is always friendly, professional and knowledgeable Hendricks is always accommodating, accurate and AWESOME!!!! I highly rec Ed McKeon is THE best! He is always friendly, professional and knowledgeable Hendricks is always accommodating, accurate and AWESOME!!!! I highly recommend Henricks for all your cars needs! More

Service bait and switch On 4/17/2019 I had a scheduled appointment for an oil change and tire rotation on my 2014 SS. Intentions were to get the 8-Quart dexos1® Oil Change, On 4/17/2019 I had a scheduled appointment for an oil change and tire rotation on my 2014 SS. Intentions were to get the 8-Quart dexos1® Oil Change, coupon code 224 @$59.95 and the 4-Tire Rotation, coupon code 242 @ $19.95. On arrival spoke to Service Advisor Joseph Torregrasso and then decided upgrade to Mobile 1 oil expecting to pay the price difference between the two brands of oil and get the 4 tire rotation. When my car was ready Joseph Torregrasso told me that my bill was between $160.00 and $180.00 for the oil change and that I got a 4 tire rotation and balance (clearly explained at registration that I only wanted the tire rotation and was told by Torregrasso "no problem".) I complained that that was a lot of money for those two services and Torregrasso agreed to reduce the price to $125.78 which I paid and left feeling as though I was really taken advantage of. I am a senior at 74 yrs and this is the first time that I have ever felt "ripped off." More

didn't have appointment I mistakenly did complete my appointment on line. They took me in asap & also alertied me to the need of replacing my cabin (air) filter I mistakenly did complete my appointment on line. They took me in asap & also alertied me to the need of replacing my cabin (air) filter More

Service - a Pleasant Experience My first visit was surprising painless and downright pleasant. I was prepared for at least a 3 hour wait-done in less than hour. Quality work, friendl My first visit was surprising painless and downright pleasant. I was prepared for at least a 3 hour wait-done in less than hour. Quality work, friendly and knowledgeable service advisor/what more can you ask for??? Great job! More

My Experience I just wanna say that george is a really great guy, i came in with an attitude and he dealt it with no problems and he helped me out when i was in a b I just wanna say that george is a really great guy, i came in with an attitude and he dealt it with no problems and he helped me out when i was in a bad position. Id recommend if you need ANYTHING, give this guy a call. More

Amazing Lee is the best service by far, always kept me updated and took great care of me , he is the best and always a pleasure working with him . Lee is the best service by far, always kept me updated and took great care of me , he is the best and always a pleasure working with him . More

Great customer service I've purchased multiple vehicles from this dealership and have always had a great experience. The paperwork process is faster than most and everyone I've purchased multiple vehicles from this dealership and have always had a great experience. The paperwork process is faster than most and everyone had a smile. Service departments make most people nervous but this one is fast, fair and friendly. Someone is always ready to lend a helping hand. More