Rick Hendrick Chevrolet Naples
Naples, FL
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Best Chevy dealer in SWFL We shopped a few different Chevy dealers from Port Charlotte to Naples and Rick Hendrick was the most professional and had the BEST customer service! We shopped a few different Chevy dealers from Port Charlotte to Naples and Rick Hendrick was the most professional and had the BEST customer service! We live in Fort Myers and the drive was worth it! More
Almost 2 hrs for an oil change? Almost two hours for an oil change? That was ridiculous! What is the point of an 8:30am appointment, where they do not even take your vehicle back un Almost two hours for an oil change? That was ridiculous! What is the point of an 8:30am appointment, where they do not even take your vehicle back until 8:50 am. I mistakenly thought an appointment would expedite the process. I was wrong. I won't be back. More
Oil change Had an oiled change for my Equinox, they did a full check on the car as well and rotated the tires. Terry was great, greeted me right away and got Had an oiled change for my Equinox, they did a full check on the car as well and rotated the tires. Terry was great, greeted me right away and got in the car in for its scheduled appointment. More
Friendly and respectful Looking for a new car is never easy, salesman Mark Henry was patient, honest and respectful! Price was in the right area and Mr Henry was willing t Looking for a new car is never easy, salesman Mark Henry was patient, honest and respectful! Price was in the right area and Mr Henry was willing to negotiate! More
Great Worked with Joe. He was great. He was up front and honest about the time and the coast. He was very accommodating while I waited. Giving me updates... Worked with Joe. He was great. He was up front and honest about the time and the coast. He was very accommodating while I waited. Giving me updates... he made the process easy and comfortable. More
everyone is always so nice and accommodating. Nice and friendly staff. Always satisfied. Never had a problem with customer service. Would recommend to others and have recommended to others. This Nice and friendly staff. Always satisfied. Never had a problem with customer service. Would recommend to others and have recommended to others. This is my second vehicle from this dealership and will keep coming back for future purchases. More
Dedication to Customer Satisfaction Thorough explanation of service plan and follow up visits. Attentive and informative from initial appointment request to picking up my keys once servi Thorough explanation of service plan and follow up visits. Attentive and informative from initial appointment request to picking up my keys once service completed. Happy to be a customer More
Competent Greeted quickly and politely. Guy was knowledgeable and explained issues clearly and thoroughly. He showed my test results and parts that needed add Greeted quickly and politely. Guy was knowledgeable and explained issues clearly and thoroughly. He showed my test results and parts that needed addressing. Great job!! More
Professional team and service All personnel were friendly and professional throughout the process. From initial phone call through car pickup, I felt confident that my car was bein All personnel were friendly and professional throughout the process. From initial phone call through car pickup, I felt confident that my car was being repaired properly. Plan to do all my auto service at Hendricks, as well as the shopping for my next vehicle. More
Great job They will communicate clearly. Call you when they are supposed to. They are very nice and timely. Thank you for all your help in this matter. They will communicate clearly. Call you when they are supposed to. They are very nice and timely. Thank you for all your help in this matter. More