Rick Hendrick Chevrolet Naples
Naples, FL
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Great My Specialist name guy was very informative and helpful. Your car is working better and assuming the technician was great too. Thank you Rene Richa My Specialist name guy was very informative and helpful. Your car is working better and assuming the technician was great too. Thank you Rene Richard More
Very slow service The service Dept is very slow. I called for an appointment and was given a time of 8:45 am. I sat in an old very uncomfortable waiting room packed and The service Dept is very slow. I called for an appointment and was given a time of 8:45 am. I sat in an old very uncomfortable waiting room packed and a dog laying on the floor. Not what I would want to wait 2 hours and 15 minutes. This is ridiculous. Very slow service Dept. Could do better if locally owned. More
Pleasure to deal with Everyone I came into contact with were friendly and accommodating. There was a problem with the vehicle after I bought it and needed it fixed ASAP so Everyone I came into contact with were friendly and accommodating. There was a problem with the vehicle after I bought it and needed it fixed ASAP so we could leave on a trip. Mark and Frank made it happen, we are very grateful. We will be back for our next vehicle. More
Traverse purchase Good quality products. Difficulty originally getting waited on but had an awesome salesman, Jesse. Ask for him, you won’t be disappointed. Took a bit Good quality products. Difficulty originally getting waited on but had an awesome salesman, Jesse. Ask for him, you won’t be disappointed. Took a bit yoo long to buy....as always. More
A great experience Juan couldn’t have been better. Totally enjoyed working with him. Same for Montese who is patient and knowledgeable about the electronics in the vehic Juan couldn’t have been better. Totally enjoyed working with him. Same for Montese who is patient and knowledgeable about the electronics in the vehicle. More
Best car buying experience thanks to Carlos & Jesse I had one of the best car buying experiences thanks to Carlos Rodriguez and Jesse Dorestill. They were not pushy but also willing to put in the effort I had one of the best car buying experiences thanks to Carlos Rodriguez and Jesse Dorestill. They were not pushy but also willing to put in the effort to make a deal so my husband and I could purchase a car within our price range. We came back a couple times before we bought the vehicle and each time they were extremely patient. If I had any questions, I would text Carlos and he would respond within the minute. Everyone at the dealership was extremely friendly. When my car was being appraised, I had to change my 1 year old. There wasn’t a family bathroom and a manager (who I failed to get his name) was kind enough to lend me his office. The fact that he was observant enough to see what was happening was really thoughtful. People always tell me to drive an hour+ north to buy a car for a good deal; but I can honestly say I will be coming back to this dealership for all of my car buying needs. In a few months I will be purchasing another SUV. Up until this last weekend I was looking at different makes and models; from Kia to Hondas. After buying a car from Rick Hendrick Chevrolet of Naples, I will absolutely be returning here again. I have saved Carlos and Jesse’s cards so that I can work with them again. More
Great service and prices Took my wifes camaro in for new tires, alignment, oil change and filters. Everyone who we spoke to and associated with was great. Having recently move Took my wifes camaro in for new tires, alignment, oil change and filters. Everyone who we spoke to and associated with was great. Having recently moved down from the Tampa Bay area, I found the dealers prices in line with what we had paid in the Tampa Bay area, plus Rick Hendrick Chevrolet of Naples goes above and beyond, they vacuum and wash your vehicle, something the other dealership never did. This is the place I’ll continue to have our vehicle serviced at! More
Awesome Experience Absolutely one of the greatest car buying experiences I have ever had. This dealership is all about customer service. I would definitely recommend to Absolutely one of the greatest car buying experiences I have ever had. This dealership is all about customer service. I would definitely recommend to anyone looking to purchase a new or used car. More
Awesome Great Service as always from this dealership it’s always been a pleasure to work these people not many dealerships give you this kind of service Great Service as always from this dealership it’s always been a pleasure to work these people not many dealerships give you this kind of service More
Simple jobs take forever I have even made appointments so I can be in and out quicker to no avail. A simple oil change takes over an hour and a half. I was offered a car wash I have even made appointments so I can be in and out quicker to no avail. A simple oil change takes over an hour and a half. I was offered a car wash but had to decline because it would have taken another hour. I will never recommend this dealer to anyone!!! I won't be a returning customer either. The only reason I do service there is because it was included in the sales contrsct. More