Rick Hendrick Chevrolet Naples
Naples, FL
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Great service by all! Good job I will highly recommend this dealership to all of my friends!! I would definitely return for a new vehicle in the future! Thanks to all!! I will highly recommend this dealership to all of my friends!! I would definitely return for a new vehicle in the future! Thanks to all!! More
Scheduled oil change Only took a bit over an hour for the oil change to be completed. Waiting area provided coffee and water. Generally area was clean. Observed other sta Only took a bit over an hour for the oil change to be completed. Waiting area provided coffee and water. Generally area was clean. Observed other staff providing updates and status of other customers vehicles. Would have been nice to clean the truck of hand prints on hood and fenders before I received it. More
They made it worth my while to drive 100 miles They dealt with me fairly and honestly. They didn't jerk me around on pricing. They were willing to swap equipment on the vehicle to make me happy They dealt with me fairly and honestly. They didn't jerk me around on pricing. They were willing to swap equipment on the vehicle to make me happy More
Chevrolet Everybody was so professional and personable.It was a pleasure doing business with them. Aireal was a pleasure meeting and doing business with. She is Everybody was so professional and personable.It was a pleasure doing business with them. Aireal was a pleasure meeting and doing business with. She is an asset to the dealership. More
Will never go there again !! 3.5 hours to get two new tires. Rediculous ! Did NOT follow my instructions regarding spare tire. Charged more than quoted by service writer and parts 3.5 hours to get two new tires. Rediculous ! Did NOT follow my instructions regarding spare tire. Charged more than quoted by service writer and parts dept. They have lost my business on three vehicles FOREVER. I do NOT recommend this service facility. More
Great. Got. Job completed Courteous, helped , listened and understood you needed to have done and completed job on time. Thank you. Appreciate the work. Customer service is Courteous, helped , listened and understood you needed to have done and completed job on time. Thank you. Appreciate the work. Customer service is greatly appreciated. Thank you More
Oil Change Guy was great! He was about to squeeze me in for an oil change on a busy day. The shuttle drivers were awesome as well, good to talk to and accommodat Guy was great! He was about to squeeze me in for an oil change on a busy day. The shuttle drivers were awesome as well, good to talk to and accommodating. Very appreciative of the Chevy staff More
Excellent experience Andrew was great he had the car we originally wanted out front waiting for us. He was able to get my wife in a new Traverse. He was also able to get m Andrew was great he had the car we originally wanted out front waiting for us. He was able to get my wife in a new Traverse. He was also able to get me into a 2019 Malibu. Great experience I would highly recommend. More
Came in to get an oil change and tire rotation I was assisted by a gentlemen called guy. He was really good. Helped me understand the process of my tires and even gave me some helpful tips on how t I was assisted by a gentlemen called guy. He was really good. Helped me understand the process of my tires and even gave me some helpful tips on how to keep up with them. He also went above and beyond with all the questions I had and treated like a VIP customer! More
WAY TOO LONG! Oil change and tire rotation took 125 minutes! I was told it would be 60 minutes! Asked to speak with the service manager and was told that she was Oil change and tire rotation took 125 minutes! I was told it would be 60 minutes! Asked to speak with the service manager and was told that she was not available. More