Rick Hendrick Chevrolet Naples
Naples, FL
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I need taking care my lather sets Joseph he take care me very well he his going to call me to make appointment to repair my sets very nice and professional my visit I am right know men Joseph he take care me very well he his going to call me to make appointment to repair my sets very nice and professional my visit I am right know mention was yesterday May 27.9 Roxana Walkowski More
Black Used Chevy sale good He was very patient and great on answering all of our questions. He also made sure to be quick in speeding up the process and made us feel comfortable He was very patient and great on answering all of our questions. He also made sure to be quick in speeding up the process and made us feel comfortable. More
Bring a car in with no service light and leave with one 30 minutes after having work done to my vehicle I leave and the engine light comes on when I bring it back for them to figure out what they did they 30 minutes after having work done to my vehicle I leave and the engine light comes on when I bring it back for them to figure out what they did they tell me it will be $150 for them to look at it Not a trust worth group from what I can see. Now I need to figure out what they broke on my car More
Oil change I went in for a regular oil change. Was surprised I needed filters. But Guy explained to me exactly what each filter did and why it was important. Th I went in for a regular oil change. Was surprised I needed filters. But Guy explained to me exactly what each filter did and why it was important. Thank you for that.. Excellent service. And they cleaned my car!!! Thank you guys. Quick excellent service. More
On time, courteous, informative. Ed the service writer was very helpful. Explained everything clearly. Said he would call me at a certain time and he did. He explained that the part f Ed the service writer was very helpful. Explained everything clearly. Said he would call me at a certain time and he did. He explained that the part for the truck had to be ordered and would take a few days. He also got a quote for another issue I have with the truck. “ new rear bumper “. All in all a pleasant experience. More
Annoyed Brought in my Tahoe for servicing and had to come back the next day due to fan noise as wasn’t put back properly as changed filters. Got a call at noo Brought in my Tahoe for servicing and had to come back the next day due to fan noise as wasn’t put back properly as changed filters. Got a call at noon to tell le vehicle was ready. Came to pick it up at 2 and couldn’t even wash the vehicle during that time. Spent only $166. (Sarcastic). Came back next day for the noise and was told it takes 5 minutes and will wash car as well. Told him I was in a rush. 45 minutes later and still no sign of car, I was annoyed and aggravated. Told him to forget the wash and bring the car out as I was already late and in a rush. Can’t be saying it will be out in 15 minutes and 45 minutes later still not ready. Brought car out and still had soap on it. Seriously?!? Anyhow, first time and last time there. Thanks but no thanks! Horrible experience. Service advisor was nice and polite but doesn’t make up for my horrible experience. I don’t want to name the advisor. More
Great attention to customer needs. I had two Harley’s that I wanted to trade. Very fair dealer and they got me into a pristine Corvette that surpassed my needs. Always dreamed of this c I had two Harley’s that I wanted to trade. Very fair dealer and they got me into a pristine Corvette that surpassed my needs. Always dreamed of this car and Mike Pickett and Austin Sosa made it happen. Will recommend these guys to friends. I suggest anyone looking for a great deal consider this dealership and seek out Mike and Austin. Could not be happier! Mike came to my house and picked up both bikes (which did not let me to change my mind!!) More
New car Austin has been EXCELLENT!!! He follows up and responds immediately. He just got our new leather added to our vehicle and the only thing left is to Austin has been EXCELLENT!!! He follows up and responds immediately. He just got our new leather added to our vehicle and the only thing left is to meet with someone to go over some of the technology. More
Awesome Auto Dealership Drove three hours to buy our second vehicle from Rick Hendrick’s Chevrolet. Best staff, price and delivery experience ever. NO One comes close. Plan o Drove three hours to buy our second vehicle from Rick Hendrick’s Chevrolet. Best staff, price and delivery experience ever. NO One comes close. Plan on a third new car purchase, they are that good. Thanks for the best buying experience ever. Real Professionals. More
Very good sales agent They tried to find the car that best suited our expectations. The sales agents and finance work the hardest to bring the price within our budget. They tried to find the car that best suited our expectations. The sales agents and finance work the hardest to bring the price within our budget. More