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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,191 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,191 reviews

May 28, 2019

I need taking care my lather sets Joseph he take care me very well he his going to call me to make appointment to repair my sets very nice and professional my visit I am right know men More

by roxanattw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torregrasso
May 30, 2019 -

Rick Hendrick Chevrolet Naples responded

Roxanattw, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you have any further questions, please give us a call. We're always happy to help!

May 28, 2019

Black Used Chevy sale good He was very patient and great on answering all of our questions. He also made sure to be quick in speeding up the process and made us feel comfortable More

by dng0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Sosa
May 30, 2019 -

Rick Hendrick Chevrolet Naples responded

Dng0, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2019

Bring a car in with no service light and leave with one 30 minutes after having work done to my vehicle I leave and the engine light comes on when I bring it back for them to figure out what they did they More

by Rshane1107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Torregrasso
May 29, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact Crista Poynor, Service Manager, 239-591-0991 x5040 at your earliest convenience.

May 26, 2019

Oil change I went in for a regular oil change. Was surprised I needed filters. But Guy explained to me exactly what each filter did and why it was important. Th More

by KEPOLA222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Palarmo my service rep..
May 27, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback and we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2019

On time, courteous, informative. Ed the service writer was very helpful. Explained everything clearly. Said he would call me at a certain time and he did. He explained that the part f More

by CSDODD66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
May 27, 2019 -

Rick Hendrick Chevrolet Naples responded

Csdodd66, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2019

Annoyed Brought in my Tahoe for servicing and had to come back the next day due to fan noise as wasn’t put back properly as changed filters. Got a call at noo More

by C_PAPANDREOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Won’t name employee
May 29, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact Crista Poynor, Service Manager, 239-591-0991 x5040 at your earliest convenience.

May 25, 2019

Great attention to customer needs. I had two Harley’s that I wanted to trade. Very fair dealer and they got me into a pristine Corvette that surpassed my needs. Always dreamed of this c More

by Jevdnaples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pickett, Austin Sosa
May 27, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi John, it was an honor to serve you. We look forward to seeing you cruising Naples in that beautiful convertible Corvette. Make sure to tell the people you send this way to let us know up front that you sent them. For any that buy/lease from us I will send you $200. Thanks again for the review and have a great day.

May 25, 2019

New car Austin has been EXCELLENT!!! He follows up and responds immediately. He just got our new leather added to our vehicle and the only thing left is to More

by HAWK6364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Sosa, Michael Byrd
May 27, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2019

Awesome Auto Dealership Drove three hours to buy our second vehicle from Rick Hendrick’s Chevrolet. Best staff, price and delivery experience ever. NO One comes close. Plan o More

by joe0321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Fredell, George Case, Drew Jiras
May 24, 2019 -

Rick Hendrick Chevrolet Naples responded

Joe0321, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2019

Very good sales agent They tried to find the car that best suited our expectations. The sales agents and finance work the hardest to bring the price within our budget. More

by Noloman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Case, Reinaldo Alarcon, Eddy Garcia
May 24, 2019 -

Rick Hendrick Chevrolet Naples responded

Noloman, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you have any further questions, please give us a call. We're always happy to help!

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