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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,191 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,191 reviews

May 30, 2019

Awesome Ed was has been the best help we have ever experienced. He explained the situation, followed up with phone calls, and assisted my wife and I with a re More

by Chul@123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Jun 06, 2019 -

Rick Hendrick Chevrolet Naples responded

Chul@123, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2019

Nightmare My truck was in for the same issue 9 times! They treated me like all of the problems with my truck were my fault when the problem was from when I purc More

by ARVIZU1204
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Crista Poynor, Terry Fallon
Jun 14, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact Crista Poynor, Service Manager, 239-591-0991 x5040, at your earliest convenience.

May 30, 2019

Worth the drive Austin Sosa, Robert Spitznagel and Rick Hendrick Chevrolet went beyond normal to make a deal work for us. They worked hard to make the numbers work on More

by Mark & Cherie
Recommend Dealer
Yes
Employees Worked With
Robert Spitznagel, Austin Sosa
Jun 06, 2019 -

Rick Hendrick Chevrolet Naples responded

Mark & Cherie, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!

May 30, 2019

Great overall experience! What a great group of people at Rick Hendrick Chevrolet! Everyone from management and finance to sales. Our sales rep Amy Hughes was top flight with t More

by OUTSOURCE.BROKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Fredell, Jamie Murphy, Amy Hughes
Jun 06, 2019 -

Rick Hendrick Chevrolet Naples responded

Outsource.broker, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2019

Oil Change & Tire Rotation I had an appointment to do an oil change and tire rotation on my 2016 Equinox and everything was done in a very timely manner. The service writer Guy More

by JFERNANDEZ7555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Palermo
Jun 06, 2019 -

Rick Hendrick Chevrolet Naples responded

Hello Jfernandez7555, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 29, 2019

8 Speed automatic transmission issues I was experiencing a shudder in the transmission when driving in 7th and 8th gears. I would also experience a hard engagement when shifting into rever More

by JCW18509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
May 30, 2019 -

Rick Hendrick Chevrolet Naples responded

Jcw18509, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2019

Great service at a fair price lee was excellent Great service. Fair price. Lee did an excellent job. Great service at a fair fair price. I will be back in the near near future More

by Dr paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
May 30, 2019 -

Rick Hendrick Chevrolet Naples responded

Dr Paul, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2019

Great experience ! Everyone was friendly and vehicle was returned with fluid topped off and a complete detail . Thank you to everyone ! Will definitely be returning. More

by KARLAAEVELYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Pineros, Ryan Malinowski
May 30, 2019 -

Rick Hendrick Chevrolet Naples responded

Karlaaevelyn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2019

New Car still leaking oil, they don't make $ under warranty We took the SUV be cause it was leaking oil with 20,000 mies, they add dye ...bring it back they check but the service person didn't bother to explain More

by 0525ET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guy Palermo
Jun 14, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact Crista Poynor, Service Manager, 239-591-0991 x5040, at your earliest convenience.

May 28, 2019

Great Service Came with negative equity left with a brand new Chevy Cruze Premier. I would definitely recommend Rick Hendrick Chevy to anyone looking for a new vehi More

by JOSEPHFRY99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Spitznagel, Joe Torregrasso, Garvinn Charelus
May 30, 2019 -

Rick Hendrick Chevrolet Naples responded

Josephfry99, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Please don't hesitate to reach out if there's anything additional we can do for you.

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