Rick Hendrick Chevrolet Naples
Naples, FL
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Awesome Ed was has been the best help we have ever experienced. He explained the situation, followed up with phone calls, and assisted my wife and I with a re Ed was has been the best help we have ever experienced. He explained the situation, followed up with phone calls, and assisted my wife and I with a rental. More
Nightmare My truck was in for the same issue 9 times! They treated me like all of the problems with my truck were my fault when the problem was from when I purc My truck was in for the same issue 9 times! They treated me like all of the problems with my truck were my fault when the problem was from when I purchased the truck and issues they created while the truck was in their service department. More
Worth the drive Austin Sosa, Robert Spitznagel and Rick Hendrick Chevrolet went beyond normal to make a deal work for us. They worked hard to make the numbers work on Austin Sosa, Robert Spitznagel and Rick Hendrick Chevrolet went beyond normal to make a deal work for us. They worked hard to make the numbers work on our truck deal. I definitely will be sending family and friends there. It was drive, 36 miles one way and had to do it twice but we were happy about it. Austin and Robert (our finance person) we thank you so much. Mark & Cherie Jacobs More
Great overall experience! What a great group of people at Rick Hendrick Chevrolet! Everyone from management and finance to sales. Our sales rep Amy Hughes was top flight with t What a great group of people at Rick Hendrick Chevrolet! Everyone from management and finance to sales. Our sales rep Amy Hughes was top flight with the handling of our sale. We expressed what we wanted and she made it happened. Amy was very professional, organized, and a great listener. We will highly recommend her to friends and family along with Rick Hendrick Chevrolet. I will definitely give them the first shot for my business again in the future. Great people! Scott & Carole Faircloth More
Oil Change & Tire Rotation I had an appointment to do an oil change and tire rotation on my 2016 Equinox and everything was done in a very timely manner. The service writer Guy I had an appointment to do an oil change and tire rotation on my 2016 Equinox and everything was done in a very timely manner. The service writer Guy Palermo kept me updated on the entire process. Overall it was a very good experience, fair pricing on the repairs. More
8 Speed automatic transmission issues I was experiencing a shudder in the transmission when driving in 7th and 8th gears. I would also experience a hard engagement when shifting into rever I was experiencing a shudder in the transmission when driving in 7th and 8th gears. I would also experience a hard engagement when shifting into reverse and sometimes into drive. The service technician, Terry, told me that they would drain the fluid, flush the system and refill the transmission with Mobile 1 fluid. That seems to have been the fix as I have no more shudder problems. More
Great service at a fair price lee was excellent Great service. Fair price. Lee did an excellent job. Great service at a fair fair price. I will be back in the near near future Great service. Fair price. Lee did an excellent job. Great service at a fair fair price. I will be back in the near near future More
Great experience ! Everyone was friendly and vehicle was returned with fluid topped off and a complete detail . Thank you to everyone ! Will definitely be returning. ! Everyone was friendly and vehicle was returned with fluid topped off and a complete detail . Thank you to everyone ! Will definitely be returning. More
New Car still leaking oil, they don't make $ under warranty We took the SUV be cause it was leaking oil with 20,000 mies, they add dye ...bring it back they check but the service person didn't bother to explain We took the SUV be cause it was leaking oil with 20,000 mies, they add dye ...bring it back they check but the service person didn't bother to explained to us anything, the leak still there ... I feel because it still under warranty they don't care... Not happy. I will never go back and will never recommend to anyone More
Great Service Came with negative equity left with a brand new Chevy Cruze Premier. I would definitely recommend Rick Hendrick Chevy to anyone looking for a new vehi Came with negative equity left with a brand new Chevy Cruze Premier. I would definitely recommend Rick Hendrick Chevy to anyone looking for a new vehicle. More