Rick Hendrick Chevrolet Naples

Great staff to deal with. Thank you I was very happy do to fact how much they gave me on my trade in. Special thanks to Donna, very Professional how she handled the deal I was very happy do to fact how much they gave me on my trade in. Special thanks to Donna, very Professional how she handled the deal More

Service engine soon light Overall good experience. Frank goes out of his way for us every time we come in. Checked car for us and fit us in with out an appointment., The p Overall good experience. Frank goes out of his way for us every time we come in. Checked car for us and fit us in with out an appointment., The personal attention In service Keeps us coming back! More

Professional Staff Amazing, knowledgeable staff with a quick and easy purchase process. I knew what I wanted and they knew how to get it to me. Mark is good at what he d Amazing, knowledgeable staff with a quick and easy purchase process. I knew what I wanted and they knew how to get it to me. Mark is good at what he does and very easy to speak with. Enjoyed his company throughout the whole process. George knows how to speed up the closing process and had me on the road in my new Tahoe with very little effort on my end other than signing documents. Will definitely return myself and refer others to Rick Hendrick Chevrolet of Naples. More

Long wait It should not take 3 and a half hours to change oil and rotate tires and wash the vehicle. Waiting area needs to be modernized. It should not take 3 and a half hours to change oil and rotate tires and wash the vehicle. Waiting area needs to be modernized. More

An hour away and worth the ride This service department never fails. Super courteous and pleasant to speak with. Lee Glesmer helped me last time. Car always comes out cleaner than g This service department never fails. Super courteous and pleasant to speak with. Lee Glesmer helped me last time. Car always comes out cleaner than going in. I only have one suggestion and it’s only because I get a little confused when I first pull up. I never know to stay in my car and wait for someone to walk up or get out and wait til someone approaches me while I awkwardly stand there not knowing what to do when all service members are with other people. Before my Chevy I had a Mercedes and as soon as we’d pull into Mercedes service department there would be a greeter that would quickly grab the papers for the floor mats and rush straight to you to welcome you before you even thought to get out of car. This would be something great to add to the Chevy family. As for Rick Hendrick Naples, we love them. Oooo, and add a credit card option to vending machines. 😂 More

Quick and Fair Deal Found the truck we wanted on the internet. Darian was very helpful in making the deal fit our budget Definitely recommend! Closed the deal with a few Found the truck we wanted on the internet. Darian was very helpful in making the deal fit our budget Definitely recommend! Closed the deal with a few phone calls and texts. More

Difficult issue I had a difficult warranty issue( the dashboard on my Z06 was delaminating. Both the service assistant, Guy Polermo, and the technician, Lester, did I had a difficult warranty issue( the dashboard on my Z06 was delaminating. Both the service assistant, Guy Polermo, and the technician, Lester, did a wonderful job correcting the problem. Lester's workmanship was first class. More

Engine maintenance Quick services took care of my problem and great job of communication I was traveling when I had engine trouble and they took care of my problem on th Quick services took care of my problem and great job of communication I was traveling when I had engine trouble and they took care of my problem on the same day I was back on the road again More

Service My service person Ryan was excellent. Friendly, returned my call.. Took a little too long for service. Appointment 9:15 finished 4:30. Knowing it was My service person Ryan was excellent. Friendly, returned my call.. Took a little too long for service. Appointment 9:15 finished 4:30. Knowing it was a sensor. But would definitely use this service center. Also service person on phone was very friendly. More

Very smooth visit. Service assistant was very knowledgeable about the situation and remedy it quickly and to my satisfaction. The only disappointment was I had to come Service assistant was very knowledgeable about the situation and remedy it quickly and to my satisfaction. The only disappointment was I had to come back the next morning for a new tire. More