
Rick Hendrick Chevrolet Naples
Naples, FL
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Scheduling my first oil change was easy. Upon arrival Chris my service technician checked me in and alerted me that they had sensors in the garage floor and as I drove in, it indicated my ca Upon arrival Chris my service technician checked me in and alerted me that they had sensors in the garage floor and as I drove in, it indicated my car was out of alignment so they took care of everything and I was pleased with the service and the timeliness of their work. More
Service department is friendly, but I did not have a good experience. It took them over a week to repair my vehicle, and after spending over $5,000 the same issue occurred a month later so I had to take it experience. It took them over a week to repair my vehicle, and after spending over $5,000 the same issue occurred a month later so I had to take it back. It took two weeks to fix, and when I asked for a loaner vehicle while they made repairs they said I need to rent a car on my own versus them providing one. Very poor service and not customer friendly - although it was their mistake they would not provide a vehicle for the two additional weeks they had my car to make the repairs again. More
Great experience from arrival to departure. Met immediately by Chris, the Service Advisor, very knowledgeable about the vehicle’s service needs. Appreciate the trained Corvette Technicians, the Met immediately by Chris, the Service Advisor, very knowledgeable about the vehicle’s service needs. Appreciate the trained Corvette Technicians, the vehicle was done in a timely manner at a good price. More
I had a great experience with Raphael from Hendricks Chevrolet. He helped me with my Z06 Corvette build. Throughout the process he kept in constant contact and he made the delivery of the car a special Chevrolet. He helped me with my Z06 Corvette build. Throughout the process he kept in constant contact and he made the delivery of the car a special event for my family. I cannot thank him enough. More