Rick Hendrick Cadillac - Norfolk
Norfolk, VA
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Hands down the best dealership in town. If I could give 10 starts in would. Steven stone greeted us as soon and we arrived and was very patient as we went through vehicles to find the perfect fit. He went 10 starts in would. Steven stone greeted us as soon and we arrived and was very patient as we went through vehicles to find the perfect fit. He went above and beyond to make sure that our experience was exceptional. It was a smooth transition from beginning to end. We went over all of the final paperwork with Jeremy Jordan who was also amazing! Again going above and beyond to make sure that we felt taken care of and answered any questions that we had. Huge thank you to everyone at Rick Hendrick Cadillac for helping me find the perfect Cadillac. Highly recommend!!!!! More
I had a pleasant time. It was not at all what I expected from a car dealership. Bob Wese was extremely kind, genuine and efficient. He mad it quick, easy and stress free. I have never experienced such custo from a car dealership. Bob Wese was extremely kind, genuine and efficient. He mad it quick, easy and stress free. I have never experienced such customer service or heard of one quite like what I have experienced with Bob. I definitely told my family and friends about my new marine friend who makes your experience feel more like being around family. More
Very knowledgeable and outstandingly professional service. Everything was quick and easy too, they helped us trade in for a new car in only three hours. service. Everything was quick and easy too, they helped us trade in for a new car in only three hours. More
Joe always greats me by name with a smile. Customer service is always A+ at Rick Hendrick that’s why I am a continued customer. Work done promptly efficiently and I always leave with a clean car and a service is always A+ at Rick Hendrick that’s why I am a continued customer. Work done promptly efficiently and I always leave with a clean car and a thank you! More
I live on the other side of the tunnel I fight the traffic to get my car service at Rick Hendrick Cadillac and been doing this for years, oh Joe a great service person he been talking care of for y traffic to get my car service at Rick Hendrick Cadillac and been doing this for years, oh Joe a great service person he been talking care of for years. More
It was nice how quick and efficient the process is which is all I care about. Wish they would have checked the tire pressure before leaving and put less tire shine on the tires while detains it so it didn't is all I care about. Wish they would have checked the tire pressure before leaving and put less tire shine on the tires while detains it so it didn't stain the whole side of the car, but whatever. Those things are fixable. More
Superb and professional service by Mr. Steve Stone. None of the typical dealers talk, straight to the point and honest opinion of the vehicles. Highly recommended by us. of the typical dealers talk, straight to the point and honest opinion of the vehicles. Highly recommended by us. More
Professional,Quality, and Quick! Steve Stone was all three and he is an asset to your company! My wife came back for tutoring 😃very happy three and he is an asset to your company! My wife came back for tutoring 😃very happy More