Rick Hendrick Cadillac - Norfolk

Michael Sudlow was so helpful with my husband in finding a car. He was patient with us and explained everything on the car we needed to know a car. He was patient with us and explained everything on the car we needed to know More

GREAT DEALERSHIP! Lovely people, purchased 2 cars from them and it was an easy pleasant experience Lovely people, purchased 2 cars from them and it was an easy pleasant experience More

I purchased a third vehicle from Kimberly White. She has extraordinary customer service and knowledgeable . She has extraordinary customer service and knowledgeable . More

Kimberly White was our sales professional. She was extremely helpful in the automotive purchasing experience. She is very professional, and She knows Her car business from A to Z. Kimberly Whi She was extremely helpful in the automotive purchasing experience. She is very professional, and She knows Her car business from A to Z. Kimberly White enabled us to purchase a luxurious Cadillac Escalade. She made the whole process extremely easy. So when you're ready to buy your new Cadillac - Call Kimberly White at - (757)-455-4600. John & pat Mosley More

Service Manager Justin Furr, was attentive professional and thorough, and was a very positive asset to the entire process. and thorough, and was a very positive asset to the entire process. More

Service was scheduled in advance for safety recall service. I was treated respectfully, promptly professionally upon arrival. Estimate for time of repair was accurate. Complete service check of all service. I was treated respectfully, promptly professionally upon arrival. Estimate for time of repair was accurate. Complete service check of all systems in addition to the replacement of the recall item was conducted.during this visit. An update of vehicle maintenance and recommendations was provided for future service. The vehicle was cleaned inside and out before it was returned to me. I was thanked for being a valued customer prior to departing. Exceptional service from an exceptional dealership. More

Brought in my 2016 Cadillac SRX for recall. Service advisor Chris Buttolph kept me up to date on status of recall fix and explained the other items the technician noted that will need attention. And m advisor Chris Buttolph kept me up to date on status of recall fix and explained the other items the technician noted that will need attention. And my shiny red car was so clean as well! All this and a much-needed bath? How good is that?! Thanks, Chris. More

Great experience fast in and out service with buying a new CT5. Would highly recommend new CT5. Would highly recommend More

We ordered our ‘21 Escalade from Kim White. Super happy with Kim and the Escalade. with Kim and the Escalade. More