Rick Hendrick Cadillac - Norfolk

Justin McCormick was very professional while we looked for a new car. He supported us every way possible, and the total experience was pleasant. We are looking forward to working with Justin again ! for a new car. He supported us every way possible, and the total experience was pleasant. We are looking forward to working with Justin again ! More

Met with CJ Hayes to look at a XT4. Was very helpful when talking to him in regards to a new vehicle. Was very helpful when talking to him in regards to a new vehicle. More

Jen D was super knowledgeable and took care of us. She actually listened to us and found the perfect car. I highly recommend her. She actually listened to us and found the perfect car. I highly recommend her. More

John Bell was a great representing salesman the day I visited the store. He was very knowledgeable about the entire product line. visited the store. He was very knowledgeable about the entire product line. More

SEE JOHN BELL! He’s awesome! Helped me buy a few cars in the last 10 years He’s awesome! Helped me buy a few cars in the last 10 years More

I came back to trade in my Trailblazer. Joshua was my sales associate and let me tell you, he went above and beyond in finding me my perfect car. He sent me pictures via text messages to sa Joshua was my sales associate and let me tell you, he went above and beyond in finding me my perfect car. He sent me pictures via text messages to save me time from walking around looking for the right car. He actually did all the legwork for me. When he found the perfect car, we got together to finalize the deal. It was an amazing experience and I didn’t feel pressured to help him make a sale. Then he introduced me to CD who walked me through all the financial details. I felt that CD and I were old friends and I actually forgot that I was there to buy a car. Rick Hendrick put customers first and you feel that the moment you make contact with them. I don’t want to leave out Malory in service. If it wasn’t for her, I would still be waiting for my Trailblazer to be fixed. She helped me get a loaner car and when I decided to just trade my SUV in for a car, she quickly teamed me up with Joshua. This is team work at its finest. I am proud of my purchase and even more grateful for all the staff that helped me. More

Awesome Service! Jennifer Dozal! CJ Hayes and Desmond Johnson were also great to work with. Jennifer Dozal! CJ Hayes and Desmond Johnson were also great to work with. More

The staff here is very friendly and helpful, the salesperson Jennifer answered all of my questions and didn't make me feel pressured to buy. salesperson Jennifer answered all of my questions and didn't make me feel pressured to buy. More

Kimberly White is by far the most customer oriented sales person I have ever met. The details she unraveled about financing paperwork is second to none. Her product knowledge and customer concern is the re person I have ever met. The details she unraveled about financing paperwork is second to none. Her product knowledge and customer concern is the reason I have purchased four Cadillacs from Kimberly White and Rick Hendrick. More