Rick Hendrick Buick GMC Duluth
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 614 reviews
Friendly Customer Service The customer service that I received at Rick Hendrick was overall good. Tenelle was very helpful and resourceful. I really appreciate the lengths that The customer service that I received at Rick Hendrick was overall good. Tenelle was very helpful and resourceful. I really appreciate the lengths that he went through to ensure that I found and received the vehicle that I needed. More
When purchasing my brand new vehicle a 2014 Chev Cruse I was welcome with great pleasure and respect. The salesmen Robert Parsons was very professional and I would recommend him to all my friends. I love my was welcome with great pleasure and respect. The salesmen Robert Parsons was very professional and I would recommend him to all my friends. I love my new car and I would purchase my next one from Rick Hendricks Buick. More
Great customer service!!!Very patient and courteous, was there every step of the way without any distractions, knowledgeable about every question we had about our new buick enclave! Best dealership experien there every step of the way without any distractions, knowledgeable about every question we had about our new buick enclave! Best dealership experience ever! More
Wonderful experience from Rick Hendrick's Dealership in Duluth! The staff was extremely friendly and helpful. Tenelle was our sales representative and spent time understanding our needs. At the end o in Duluth! The staff was extremely friendly and helpful. Tenelle was our sales representative and spent time understanding our needs. At the end of the day, we found the perfect vehicle for our family. I highly recommend this dealership and Tenelle if you are looking to purchase a GMC/Buick vehicle. More
Tim and Tenelle were very helpful and kind! They were very professional and caring! I havent bought a car in over 5 years and they made it a breeze. Thanks to a winning team at Rick Hendrick Buick GMC I very professional and caring! I havent bought a car in over 5 years and they made it a breeze. Thanks to a winning team at Rick Hendrick Buick GMC I am truly happy!!!!! More
I had an awesome time at the dealership, everyone is vey friendly and is not afraid to put themselves in your shoes. The most amazing thing I have never been to a dealership where they try to work with what friendly and is not afraid to put themselves in your shoes. The most amazing thing I have never been to a dealership where they try to work with what is in your pockets. Great dealership will highly recommend. More
Basically unfriendly. there is no greeting by all 3 service advisors when you enter the bay. No call back when car is ready, or if there is a delay in the service work. Service Dept workers need to b service advisors when you enter the bay. No call back when car is ready, or if there is a delay in the service work. Service Dept workers need to be overhauled. If you don't like dealing with people, please get in a line of work where you don't have to deal with people every day. More
Tenelle Clemons, was extremely helpful. The process finding a vehicle was difficult, but he stuck through the process with me. The first vehicle that I choose had problems. When Tenelle, became aware finding a vehicle was difficult, but he stuck through the process with me. The first vehicle that I choose had problems. When Tenelle, became aware of the issue he would not sell me the car. I am grateful for his honesty. You do not meet to many salesmen who are honest. Overall although this process was difficult and stressful, I would recommend Tenelle as a preferred salesman More
Diego was an awesome salesman he have me all the info I needed about the the car , financing , and the benefits of buying a new car . Overall everything is very professional and highly recommended by me . needed about the the car , financing , and the benefits of buying a new car . Overall everything is very professional and highly recommended by me . More