Rick Hendrick Buick GMC Duluth

GREAT SERVICE HIGHLY RECOMMENDED We have been looking for quite some time for a Cadillac Escalade with all the bells and whistles. After going from dealership to dealership I called We have been looking for quite some time for a Cadillac Escalade with all the bells and whistles. After going from dealership to dealership I called and spoke to Lexi at Rick Hendrick Buick GMC. I would say she is the best salesperson I have ever come across. She is very honest and works hard for you. The car we wanted was not at her dealership. Lexi and Glenn located the car. They stayed late into the nIght to make sure we found what we were looking for and took care of everything. She went above and beyond for us and we will definitely be back and send anyone we know looking for a car. Thank you so much Lexi and Glenn. More

almost gave up! We were almost on our way out the door when Mr.Richardson saw we were upset about not getting the service we wanted, he asked if there was something h We were almost on our way out the door when Mr.Richardson saw we were upset about not getting the service we wanted, he asked if there was something he could help us with and he did. Good service! More

Pleasant Experience!! Shouting out "THANK YOU" Went to RICK HENDRICK BUICK GMC DULUTH hoping to get an Enclave with lots of amenities but affordable. The two don't go together, Right? Well, this Went to RICK HENDRICK BUICK GMC DULUTH hoping to get an Enclave with lots of amenities but affordable. The two don't go together, Right? Well, this is where I met my salesperson CURTIS RICHARDSON who was very attentive and not pushy. I saw the color I wanted with all the amenities. A 2014 Enclave Premium!!! Curtis worked with my husband and me and we now have the Enclave that we wanted. Thank you for Great Customer Service and I highly recommend you as a Salesperson. A Very Pleasant Experience at Rick Hendrix with their Pleasant Salesperson Curtis! Thanks again. More

Great Sale!! VERY SATISFIED!! James Robinson is THE BEST salesman I have ever came across. We ordered our Denali & James was just outstanding. I highly recommend IF your in the Dul James Robinson is THE BEST salesman I have ever came across. We ordered our Denali & James was just outstanding. I highly recommend IF your in the Duluth area GO SEE JAMES ROBONSON!! John Fike was amazing as well!! More than satisfied!!! More

Couldn't be happier! Lexi was a fantastic salesperson! She worked very hard to help us get in the vehicle for the deal we wanted! I highly recommend Her and this dealershi Lexi was a fantastic salesperson! She worked very hard to help us get in the vehicle for the deal we wanted! I highly recommend Her and this dealership if you want a quality transaction with just straight up good people! More

Good Luck getting someone to communicate with you Not a very commendable performance so far. I would not recommend this dealership to my friends. There are other dealerships in Gwinnett that seem to w Not a very commendable performance so far. I would not recommend this dealership to my friends. There are other dealerships in Gwinnett that seem to want your business. I had a much happier experience at another dealer when I bought my new Buick Enclave. More

False advertising/ Bate and switch I was mailed and ad asking me to trade in my car on a new GMC Terrain and they would give me more than the black book value on the purchase of a new T I was mailed and ad asking me to trade in my car on a new GMC Terrain and they would give me more than the black book value on the purchase of a new Terrain and advertised the car for $24000. When I went in to talk to them about the offer, they said I had put over 10,000 miles on the car per year I owned it and therefore the offer was not honored. But I only had 33,000 miles on a three and a half year old car. So I think they said that after learning how many miles I had on the car. and they only offered me a car listed at $29,000. So the deal advertised for $4,000 plus taxes became $12,700. I said I was only interested in the deal advertised and walked out and will not be back since the sales man said it was the marketing dept. who sent the letter out and the sales dept. didn't know anything about it until people stated coming in with the letter. They need to stand by the letter their company sent out and not blame the marketing dept. and try to get out of living up to the terms they offered. I do not know how many people fell for this but I hope no one bought their cars from this corrupt company. More

Buying a Buick or GMC around Duluth, GA go here My sales advisor Mr. Andres Benitez which is not listed for selection of employees should be. He was very helpful and friendly any question I had he w My sales advisor Mr. Andres Benitez which is not listed for selection of employees should be. He was very helpful and friendly any question I had he would answer or find out if he was not sure so I could buy with confidence. I was quite pleased with my experience at this dealer I was not pressured or hassled with things I did not want. I saw the car on Auto Trader and drove 120 miles to get it. A 2013 GMC Terrain was what I wanted and that is what I got. All the other dealers I checked locally kept trying to sell me something I did not want and I could not even look around without being bothered. Thank you Rick Hendrick of Duluth, GA and thank you Mr. Benitez for a pleasant buying experience also they have plenty of complimentary food and drink while you wait for the details. More

Mr. James Robinson is the "BEST"! This was an AWESOME experience time in my car buying experience, I have been in and out of dealerships during the past few weeks. James was very patie This was an AWESOME experience time in my car buying experience, I have been in and out of dealerships during the past few weeks. James was very patient and attentive to all of my questions and concerns. Even though we closed the deal way past the dealership closing hours, James did not rush or pressure me. The professional yet personal service provided by James Robinson exceeded my expectations. Mr. Jeff Williams was great as well he made the negotiation and purchasing process easy and fast. Mr. Jeff Williams explained the finance part to me, I told him what I wanted and he made it happen! James Robinson and Jeff Williams you guys are the "BEST"! Mrs. K. Hardaway More

Please go see Mr. James Robinson Mr. James Robinson will take care of you. The entire staff is very courteous. And They give you freebies like complimentary bottled water and Seattle' Mr. James Robinson will take care of you. The entire staff is very courteous. And They give you freebies like complimentary bottled water and Seattle's Best Coffee :-). More