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Rick Hendrick Buick GMC Duluth

Duluth, GA

4.8
651 Reviews

3244 Commerce Ave

Duluth, GA

30096

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Showing 651 reviews

December 12, 2019

I drove to Duluth after working all day, near Chattanooga, Tennessee, a little over 2 hours to make the drive. Arrived after 7:00 PM on a Wednesday. Andrew came in on his day off to help me and m More

by pcm40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Ford and Austin Layton
Jan 06, 2020 -

Rick Hendrick Buick GMC Duluth responded

Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 23, 2019

Chevy Silverado I have never been to a Rick Hendrick deanship before. I researched my vehicle online, and showed up with my family on a Saturday. My client advisor More

by Kelly
Recommend Dealer
Yes
Employees Worked With
Kenmanuel Carrizales
Oct 24, 2019 -

Rick Hendrick Buick GMC Duluth responded

Kelly, we are so pleased you enjoyed your visit to Rick Hendrick Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

October 12, 2019

Great job by Rick Hendricks (Tavien Coleman) Tavien was a great salesman to work with. So pleasant and made the buying experience great. A very fair dealership and very flexible in working with More

by CT1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tavien Coleman and Ryan Sanders
September 19, 2019

disgusted We purchased a used vehicle(2017) in 2018 with 3200 miles on it, and bought the aftermarket/same as new bumper to bumper warranty for this car. We wer More

by Tinak
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
kneico Daniels
Sep 20, 2019 -

Rick Hendrick Buick GMC Duluth responded

Tinak, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call Michael Dinardi @ (678-381-8492), we look forward to hearing from you soon.

Sep 27, 2019 -

Tinak responded

I called and left a message and never got a return call.

September 15, 2019

Disappointed Customer My experience was positive initially. The Sales Rep was very attentive and did a good job answering questions. I made it very clear that I was there t More

by bmccloud66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mason, Cameron, Austin
Sep 18, 2019 -

Rick Hendrick Buick GMC Duluth responded

Here at Rick Hendrick Buick GMC, we strive for excellence, and are disappointed to hear that you received anything less. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (770) 954-8718 so we can work towards a resolution. We look forward to hearing from you.

September 03, 2019

Happy customer! Got a good deal with Luis Gutierrez at the Duluth location. I was between a car a absolutely loved and another one i liked but not more than the 1st a More

by Vromero29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
Sep 06, 2019 -

Rick Hendrick Buick GMC Duluth responded

Vromero29, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Buick GMC. We do hope we can be of assistance in the future. Take care!

August 09, 2019

They straight out lied about an advertised price. I usually don't write bad reviews but I have stewed on the actions of Ricky Hendrick Buick and GMC's service and honesty. I live in NC and found this More

by Asolesby3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis Gutierrez
Aug 13, 2019 -

Rick Hendrick Buick GMC Duluth responded

We are disappointed to learn of your experience here at Rick Hendrick Buick GMC, but will take this opportunity to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (770) 954-8718 so we can work towards a resolution.

Aug 13, 2019 -

Rick Hendrick Buick GMC Duluth responded

We are disappointed to learn of your experience here at Rick Hendrick Buick GMC, but will take this opportunity to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (770) 954-8718 so we can work towards a resolution.

August 06, 2019

Service department Very horrible customer experience, no welcome no friendly un professionalism I requested for the manager, all employee refused to direct me the main P More

by Dereje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JAMIS BARNES
Aug 08, 2019 -

Rick Hendrick Buick GMC Duluth responded

We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to Nick Dudley, Service Director, at (678) 473-7336. We look forward to hearing from you soon.

July 29, 2019

My wonderful experience at Rick Hendrick's Duluth I went to Rick Hendricks Chevy in Duluth I had a sales guy by the name of Ricardo Anthony. I am so very happy that he was my sales person he really w More

by Tonette j Happy Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Anthony
Jul 31, 2019 -

Rick Hendrick Buick GMC Duluth responded

Tonette J Happy Satisfied Customer, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 10, 2019

Always a Good Experience! I purchased my new Buick Encore at Rick Hendrick. I was pleasantly surprised by Lauren, a friendly no pressure salesperson, who made my buying experi More

by sharonhg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Wright
Jul 16, 2019 -

Rick Hendrick Buick GMC Duluth responded

Hi Sharonhg, thank you for taking the time to leave a review for us at Rick Hendrick Buick GMC. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

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