Rick Hendrick Buick GMC Duluth

I am please with my service with Tylre Belle ! She is the best! She deserves a raise! If she doesn’t get it With in 30 days I’m returning my vehicle because I don’t need it! best! She deserves a raise! If she doesn’t get it With in 30 days I’m returning my vehicle because I don’t need it! More

Luis and Tyre. Nice work.Im happy with my new truck, thanks good bless yo thanks good bless yo More

My sales person was so knowledgeable and caring. He was so friendly and answered all my questions. so friendly and answered all my questions. More

Friendly, honest, fast and priced very reasonably. I have visited many other dealerships and was not pleased with the extra money they are tacking on msrp have visited many other dealerships and was not pleased with the extra money they are tacking on msrp More

Everyone is very polite and extremely helpful. Eddie Trejo was very patient and not pushy. He answered all of our questions and if he didn't know he found out for us. A very pleasant buying experience. Trejo was very patient and not pushy. He answered all of our questions and if he didn't know he found out for us. A very pleasant buying experience. More

Great service, Izayah was awesome .He helped me Great service, Izayah was awesome . He helped me throughout the whole process on trading my truck. He found the perfect truck for us. Thank you Iza Great service, Izayah was awesome . He helped me throughout the whole process on trading my truck. He found the perfect truck for us. Thank you Izayah More

Eddie is a great salesman! Will only buy from him. Would recommend to family and friends! recommend to family and friends! More

Truly a wonderful experience with Rick Hendrick Buick GMC Donald Robertson is the Definition of what a true GMC professional should be. Donald Robertson is the Definition of what a true GMC professional should be. More

Eddie was amazing to work with. He made buying our new car a quick and painless process and was very upfront and transparent the entire process. car a quick and painless process and was very upfront and transparent the entire process. More

MUST READ.. Would not recommend... Shady group who false advertises to get you in the door: I have been in contact with this dealership a few different times to discuss an AT4 truck. Yesterday, I went to t advertises to get you in the door: I have been in contact with this dealership a few different times to discuss an AT4 truck. Yesterday, I went to the dealership to test drive the truck and look at the numbers. The MSRP on the website was $57,455, but GMC is running a purchase allowance of $2,000 which brings the price down to $55,455. The salesman brings me the sheet to look at the numbers, and they had added around $5,500 worth of crap (Detailed Below) to the price which was not listed on the website. I was a little thrown off to see the price so much higher than the website. I asked the sales manager about it and he said that they are legally not allowed to list above the MSRP on the website and that these additional cost can not be listed. He then goes on to say well if you go to another dealership, you will pay Market Adjusted cost which we do not have. I said that is interesting about website price, because other dealerships list the Market Adjusted Price which is above the MSRP, but y'all legally can't. I then go onto the website and see another truck listed on Rick Hendrick Duluth's website that is listed well above the MSRP because they added a lift kit. I asked if I could order a truck for the MSRP and not add all of the additional charges as I did not need any of what they added, and was told no, it is required for ordering a truck. From the sales manager himself, these are ADDITIONAL CHARGES they add to all truck sales (EVEN IF ORDERED): Smart Car Technology - $1,995 - When I asked about this, the sales manager said that this was a tracker in the car in case it gets stolen. I said I don't care to have that, the car has OnStar which tracks the vehicle. He then says, well this helps you track it faster... I said, I don't care, I don't want it. He then says well we can't take it out. I said okay, what if I just ordered a new truck, can I take it out then? He said no, we have a partnership with a company and the tracker has to go in every vehicle. So if you are looking for a car, go ahead and add 2K to the website Price. Accessories - $1,675 - I was told this was for window tints, floor mats, and wheel locks. The window sticker literally says "PREMIUM FLOOR LINERS" are included. Pretty sure window tint is included on AT4, but if not, lets say that is $300. Wheel locks on the website go for $80. There is an upcharge of at least $1,300 right there. I then asked if I could take the floor mats out and get what comes with it or just order a new truck and not have these accessories, and he said no, it is required even if you get a new truck. Paint Protection Film - $1,995 - Pretty sure this is just more crap. But I was told this is required as well if you want to order a truck from them. They also offered 4K below Kelly Blue Book fair trade-in value. They will try to act like they are doing you a favor by giving you a tax savings with a trade-in when that is a law. They try to use the tax savings like they are paying you more for your trade-in than they really are. Poor experience as they just sat there and lied to me the entire time. I wouldn't be surprised if they are trying to act like they aren't adding the market adjustment for marketing purposes, but are hiding it with these additional charges. I have never heard of ordering a new truck, and then being required to pay for $5,500 additional cost for unwanted add-ons. Seems like their partnerships are requiring them to charge their customers for add-ons they don't even want. To end on a positive note, the first salesman was a nice guy and the test drive went well. More