Rick Hendrick Buick GMC Duluth

Ellis was amazing in helping my family find a new vehicles. I will go to him for all of my car buying needs and recommend my family and friends vehicles. I will go to him for all of my car buying needs and recommend my family and friends More

Jeff Williams in service was excellent in communication and providing repairs for reasonable cost. Also providing transportation to home since I was within 10 miles was extremely valuable perk. and providing repairs for reasonable cost. Also providing transportation to home since I was within 10 miles was extremely valuable perk. More

Nate in service is helpful, they have been fair in cost and scope of work and scope of work More

All of the staff at the dealership were very inviting and cordial. My salesman, Ben, made the purchasing of my new GMC pick up truck, very enjoyable and refreshing. He was very informative and providing a de cordial. My salesman, Ben, made the purchasing of my new GMC pick up truck, very enjoyable and refreshing. He was very informative and providing a detailed demonstration of all of the options on my new vehicle. He even offered refreshments while we waited for the finance department. Ben made a potentially stressful buying experience, a very fun and enjoyable event. He is to be commended for his professionalism. I would highly recommend Ben as well as Rick Hendrick GMC/Buick of Duluth Georgia to anyone looking to purchase a new vehicle. More

Poor experience across… service dept is a complete mess… zero communication/ updates… always have an excuse for bad job.. wish had another dealership around zero communication/ updates… always have an excuse for bad job.. wish had another dealership around More

Absolute worst management and trade evaluation ever. Kim brown was a honest person, but had me dragged on waiting on Ryan sanders “manager” instead of offering a fair trade he decided to lowball an offe Kim brown was a honest person, but had me dragged on waiting on Ryan sanders “manager” instead of offering a fair trade he decided to lowball an offer that you can’t find anywhere in the country. Told me they use “KBB” Ran it thru myself it and it came back at 17k higher than what they offered me. Caught me with a fake 12k off msrp or 0% financing ad but tried royally screw me. Instead of owning the fact they tried to lowball me, he got sensitive and hung up the phone on me while I was speaking. I called back and he answered Kim’s phone. I knew not to do business with any brand tied to Hendricks but I thought they were gonna be fair. Unfair bait and switch with lowball practices. I’d think twice before buying anything Hendricks Buick GMC Duluth. Especially if the failing manager is involved. More

Have had usually thorough service at this dealership. Was prompted by my GMC app to have my truck brought in for general service and maintenance. Although they found no issues with my truck, they only Was prompted by my GMC app to have my truck brought in for general service and maintenance. Although they found no issues with my truck, they only changed the oil. The app listed the cabin filter as something that needed to be replaced at this mileage. It was not.... Now, I will have to figure out how to do it myself as I have no desire to be without a vehicle for another day.... More

Poor service department tried to charge me 800 to repair a brand new truck took it back to to Paul Thigpen in Vidalia Georgia where i bought it they had it fixed in an hour I wouldnt let the service departm a brand new truck took it back to to Paul Thigpen in Vidalia Georgia where i bought it they had it fixed in an hour I wouldnt let the service department at Rick Hendricks GMC look at nothing i own More

It was slot of people but Eddie made sure I was helped. Even though he was busy he stopped to help me which I really appreciate. Even though he was busy he stopped to help me which I really appreciate. More

Eddie did great! He worked super fast because I was in a rush very informative! He worked super fast because I was in a rush very informative! More