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Rick Hendrick Buick GMC Duluth

Duluth, GA

Overview
Reviews
Vehicles
4.6
709 Reviews
Call Dealership (855) 590-2566
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3244 Commerce Ave

Duluth, GA

30096

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Showing 709 reviews

March 27, 2026

The service is professional and friendly. They even provide a video as technician checking your car and tell you how was the inspection. I like that. More

by Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Ruberry
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March 16, 2026

Unfortunately there has been issues, service is questionable and the lack of communication or no regard to customers unsatisfactory during a visit is very unpleasant to say the least. Overall in my More

by Unoheadhuncho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodolfo Gonzalez, Jamis Barnes, Michael Dinardi
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Mar 23, 2026 -

Rick Hendrick Buick GMC Duluth responded

We appreciate you bringing this experience to our attention. If you are willing, please contact us Michael Dinardi at (770) 497-5900 so we can work towards a resolution. We look forward to hearing from you.

January 29, 2026

Showed up for a 11A appt 15 minutes early. Walked out 2+ hours later. Get better service at a doctors office. More

by Mayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Feb 03, 2026 -

Rick Hendrick Buick GMC Duluth responded

We would like the opportunity to address your concerns. Please reach out to Michael Dinardi directly at (770) 497-5900 when you have a chance. Thank you, and we look forward to hearing from you.

January 28, 2026

Our experience was wonderful! Ben was very helpful and helped us find the perfect vehicle for us. More

by Sarah Voiles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin
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Jan 31, 2026 -

Rick Hendrick Buick GMC Duluth responded

Hello Sarah Voiles, thank you; we appreciate your feedback!

January 26, 2026

Nate went above and beyond to ensure i got in and out timely and also personally drove me to and back from the Rental company More

by benjaminmbutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Jan 30, 2026 -

Rick Hendrick Buick GMC Duluth responded

Hello Benjaminmbutler, thank you; we appreciate your feedback!

January 24, 2026

Front desk was cheerful and I didn’t wait long for any part of the deal. More

by BFrankel74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Robertson
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Jan 25, 2026 -

Rick Hendrick Buick GMC Duluth responded

If you have any further questions, please don't hesitate to reach out!

January 20, 2026

John White. was awesome . He’s professional service advisor. Will keep going to that location. More

by Saia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John White
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Jan 23, 2026 -

Rick Hendrick Buick GMC Duluth responded

Saia, we're so glad that we were able to go above and beyond your expectations!

January 17, 2026

I really had a good experience at the dealership which I was quite surprised by since I was expecting them to give me a hard time. The entire process went very well and Joshua my sales person was very hon More

by MS in Sugar Hill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua, Dereck Brown
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Jan 21, 2026 -

Rick Hendrick Buick GMC Duluth responded

Ms In Sugar Hill, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Buick GMC.

January 17, 2026

Great service and not long at the dealership. Will send friends and family to you guys. More

by wardell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dereck Brown, Kenneth Brown, Leonardo Caccamo, Tavien Coleman, Jose Fragoso, Ezekiel Gladmon, Izayah Johnson, Luis Gutiemez, Rodrick Payton
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Jan 21, 2026 -

Rick Hendrick Buick GMC Duluth responded

Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2026

Two hour wait for an oil change Ridiculous. Who has time for that. Not me. More

by missjonda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffery Williams
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Jan 18, 2026 -

Rick Hendrick Buick GMC Duluth responded

Please reach out to Michael Dinardi at (770) 497-5900 when you can so we can address this situation directly. Thank you and have a great day.

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