Rick Hendrick BMW

Service x1 Very Happy Tyler and Yuri very professional and cared about my business. Honesty and fast service with advice without sales pressure. The way Bmw shou Very Happy Tyler and Yuri very professional and cared about my business. Honesty and fast service with advice without sales pressure. The way Bmw should be More

3 mechanical issues covered by warranty on 2013 vehicle Service dept. Is always on the ball! They're friendly, understanding, knowledgeable and expeditious. They check if warranty covers issues; and call o Service dept. Is always on the ball! They're friendly, understanding, knowledgeable and expeditious. They check if warranty covers issues; and call owner with estimates of charges. Loaner vehicles are available. Also, I have noticed same employees over past 7 years... that says something to me about the company & its management. Glad to have purchased this car from Hendrick BMW. More

Service Excellent. Work with getting fix on time and helpful with all details. The vehicle was taken into service right away and returned when i was told tha Excellent. Work with getting fix on time and helpful with all details. The vehicle was taken into service right away and returned when i was told that it would be finished; everyone eas bery polite and knowledgeable about wrke needed More

Service visit Kirk was very helpful in coordinating the rental car drop off and double checking the insurance so that I didn’t have any charges for my new tire that Kirk was very helpful in coordinating the rental car drop off and double checking the insurance so that I didn’t have any charges for my new tire that was ruined in one of the many potholes in Charleston. More

Fantastic Experience I purchase a Certified Pre-Owned BMW and was amazed at the level of service and professionalism from everyone involved. The entire staff made this a I purchase a Certified Pre-Owned BMW and was amazed at the level of service and professionalism from everyone involved. The entire staff made this a very enjoyable and satisfying experience and I will recommend them to anyone that needs a new or pre-owned car. Thank you Rick Hendrick BMW!!! More

Prompt professional and courteous service First class team who go the extra mile for their customers. Adapt to your needs and are excellent at keeping you informed of status and up to date in First class team who go the extra mile for their customers. Adapt to your needs and are excellent at keeping you informed of status and up to date information. More

Outstanding Service Department The service department is top notch. I had the good fortune to work with Sara Robinson during my most recent visit. In addition to being very friendly The service department is top notch. I had the good fortune to work with Sara Robinson during my most recent visit. In addition to being very friendly, Sara made sure that I was taken care of when my car took a little longer to repair. I look forward to working with Sara again in the future! More

Easy and fast. Andrew did a great job of not only accommodating my lease return, but finding me a replacement. It was a very easy transition and experience. Andrew did a great job of not only accommodating my lease return, but finding me a replacement. It was a very easy transition and experience. More

Excellent Service !Professional and knowledgeable Excellent Service ! Professional and knowledgeable employees! Would highly recommend Hendrick’s BMW! 10 out of 10 in all areas ! Terri, Andrew and Excellent Service ! Professional and knowledgeable employees! Would highly recommend Hendrick’s BMW! 10 out of 10 in all areas ! Terri, Andrew and Greg assets to Dealership! More

Excellent and professional from the first to the last contact. He followed up as he promised. Helped with warranty and treated me with respect. Excellent contact. He followed up as he promised. Helped with warranty and treated me with respect. Excellent More