Rick Hendrick BMW

Teresa Troutman did an excellent job in seeing the transaction through from demo to departure. Andrew, who reviews, explains and authenticated documents is talented and a pro. He should be promoted. A transaction through from demo to departure. Andrew, who reviews, explains and authenticated documents is talented and a pro. He should be promoted. A rising star. This was a trade/+ cash transaction. This is our 3rd BMW, and have referred several people both to Teresa and to Terry for superior service and for meeting high standards. We see that racing history sets a high bar. More

Nicole in the service dept is awesome ! And Adam in sales is the best you could ever have !--John Price And Adam in sales is the best you could ever have !--John Price More

Just got a new car here and the process was very smooth. The salesperson Ashly went above and beyond to make it one of the better car buying experiences I’ve ever had. The salesperson Ashly went above and beyond to make it one of the better car buying experiences I’ve ever had. More

Mr Barnes was very helpful and understanding about my car's emergent problems and assisted in my decision process.. car's emergent problems and assisted in my decision process.. More

Had a great experience. Teresa was very helpful and easy to deal with. Thank you. Teresa was very helpful and easy to deal with. Thank you. More

Easy to schedule with choice of date/time; staff is friendly, professional and makes customer feel valued; reasonable prices. friendly, professional and makes customer feel valued; reasonable prices. More

The service was completed in the time indicated when I checked in. The lounge area was full, but I found a seat at a table in the showroom. checked in. The lounge area was full, but I found a seat at a table in the showroom. More

I truly appreciate service at Rick Hendrick. Between the freshly ground coffee, comfortable lounge, and reliable , friendly service, I will continue to get my BMW serviced here. Shout out to M Between the freshly ground coffee, comfortable lounge, and reliable , friendly service, I will continue to get my BMW serviced here. Shout out to Ms. Mattison for always providing a smile More

Daniel and team did their usual outstanding job. That’s why we keep coming back. That’s why we keep coming back. More

The Service Dept team helped me out immensely. From Ian to Jared to Nicole, each member helped me deal with a blown tire. i needed to get from Charleston to Charlotte. The blow out happened in From Ian to Jared to Nicole, each member helped me deal with a blown tire. i needed to get from Charleston to Charlotte. The blow out happened in the early afternoon just west of Charleston. Because of delays due to the SC highway patrol, i didnt get my car to BMW Charleston until after 5 pm. At that time, most of the technicians have left for the day. However, the team was waiting for me and within 45 minutes replaced the tire (covered under tire damage warranty) and had me back on the road so i could get to Charlotte for a time sensitive matter. i appreciate the professionalism the entire team demonstrated and i will continue to bring my car to BMW Charleston for servicing needs. More