Rick Hendrick BMW

This last experience wasn’t that great. It took 3 days to get an oil change and the steering wheel vibrator replaced. Wish there was better daily communication about the status since the It took 3 days to get an oil change and the steering wheel vibrator replaced. Wish there was better daily communication about the status since the wait was unusually long More

Max was absolutely amazing and so helpful . He answered all my questions and was so prompt and made sure I left happy and got my car back in a quick time frame! He was such a pleasure to work w He answered all my questions and was so prompt and made sure I left happy and got my car back in a quick time frame! He was such a pleasure to work with. More

We have had nothing but great service at both the Hendricks Volvo and most recently the BMW locations. We are new to the BMW world and are impressed by the line. Adam was wonderful. He explained e Hendricks Volvo and most recently the BMW locations. We are new to the BMW world and are impressed by the line. Adam was wonderful. He explained everything about the car. He was so very nice, attentive and knowledgeable. The “genius” who walked me through the learning process of my new car was delightful- we laughed! I’m sorry that I cannot recall his name. More

We were very pleased with our interactions with this dealership, especially with our sales person, Teresa Troutman. dealership, especially with our sales person, Teresa Troutman. More

I am fairly new in town. It is always difficult to change dealerships. But this move has been a good one. I managed to double book my appointments due to a busy post holid It is always difficult to change dealerships. But this move has been a good one. I managed to double book my appointments due to a busy post holiday week, But I really needed to get my oil changed. I told Chad that I was in a hurry, and could he put a bit of a rush on the guys. He said no problem. In the end, he got me in and out of there in record time. AND made sure that I still got my car cleaned and vacuumed. I was actually surprised as that is unusual for someone to keep their word on how long service will take. More

As always, best in class. Always on time, minimal waiting and excellent service. The team at RH BMW has made me a return customer. Always on time, minimal waiting and excellent service. The team at RH BMW has made me a return customer. More

Staff was very helpful and had me in and out in no time! Jeff and Allison did a great job! Jeff and Allison did a great job! More

I am grateful for the dealership. I experienced an issue with my car and they squeezed me in. Service could not have been better. I experienced an issue with my car and they squeezed me in. Service could not have been better. More

Always treated like family and I wouldn't own anything else. There service is top notch. else. There service is top notch. More

Great service and assistance. No issues at all. Will gladly be using their service department again in the future. No issues at all. Will gladly be using their service department again in the future. More