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Rick Hendrick BMW
Charleston, SC
1,618 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 31, 2026
Christian Ireland is awesome! I had a great experience purchasing my BMW from Hendrick BMW\! He was professional, knowledgeable, and extremely helpful throughout the entire proces I had a great experience purchasing my BMW from Hendrick BMW\! He was professional, knowledgeable, and extremely helpful throughout the entire process. He was patient, answered all my questions, and made sure I felt comfortable and confident with my purchase. I truly appreciate his excellent customer service and the effort he put into making everything go smoothly, especially with me traveling from out of state. I would definitely recommend him to anyone looking to purchase a BMW! More
by Nsworks21
Employees Worked With
Trae Glidewell, Christian Irelan
October 30, 2026
Friendly greeting. They were ready and waiting for me. Their estimated work completion time was on target. The waiting room was comfortable and equipped with charging p They were ready and waiting for me. Their estimated work completion time was on target. The waiting room was comfortable and equipped with charging points. After the work was completed Keith went over the work done and the upcoming service requirements for the car. Excellent service team. Sincerely Don McCormick More
by don.mccormick01
Employees Worked With
Keith Giacobe
October 29, 2026
We brought our car in on Monday, October 19 and weren't told until Thursday that a necessary part wouldn't be in until Tuesday, October 27. There were communication difficulties that were not resolved unti told until Thursday that a necessary part wouldn't be in until Tuesday, October 27. There were communication difficulties that were not resolved until we used our personal cell phones. The service that was needed should not have required more than an overnight. We did not get our car until October 28. Lastly, we did not the appreciate the $57 misc charge for discarding used parts. We were told that everyone is automatically charged this fee. We had small plugs to discard. More
by cabrio
Employees Worked With
Keith Giacobe
October 29, 2026
After having encountered an unexpected issue with my vehicle, the dealership went above and beyond to meed my needs. I appreciate the work of the whole team, Jamie, Jeff, Nicole and Teresa. vehicle, the dealership went above and beyond to meed my needs. I appreciate the work of the whole team, Jamie, Jeff, Nicole and Teresa. More
by Charlie Cumbaa
Employees Worked With
Jamie and Jeff, Teresa Troutman, Nicole Floegel
October 22, 2026
Walked in yesterday was greeted immediately by one of the most knowledgeable young men called Christian! Today our sporty sedan was delivered to our door. Thank you Hendricks for excellent service. most knowledgeable young men called Christian! Today our sporty sedan was delivered to our door. Thank you Hendricks for excellent service. More
by Bettina
Employees Worked With
Christian Irelan
