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Rick Hendrick BMW

Charleston, SC

4.9
1,513 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,513 reviews

July 23, 2025

Always a great experience! Nicole in BMW service is always a pro. Everything consistently moves along smoothly and efficiently in a comfortable setting and with the confidence More

by thomaslt123
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Sam Morrow
Jul 25, 2025 -

Rick Hendrick BMW responded

Thomaslt123, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2025

Had to wait 20 minutes in my car outside garage. Door was closed after I arrived. More

by jimgrayconsult
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Jul 24, 2025 -

Rick Hendrick BMW responded

Jimgrayconsult, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW

July 21, 2025

Nicole is always a pleasure to work with. Shes so helpful! The employees that greet you are so friendly and the Bdc was very easy to work with on making an appointment. More

by tborden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Jul 24, 2025 -

Rick Hendrick BMW responded

Tborden, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2025

Chad Tinti in the service department was tremendous. We showed up unannounced right before closing on Saturday, and he took the time to check us in and make sure we had transportation. Great impressio More

by jimginbry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tinti
Jul 24, 2025 -

Rick Hendrick BMW responded

Hi Jimginbry! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 20, 2025

All were very helpful with my purchase - All my questions were answered - I would recommend More

by suzanne.ehmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reyla Blair, Tristan Potter
Jul 22, 2025 -

Rick Hendrick BMW responded

Suzanne.ehmann, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 20, 2025

Jeff, Sam and the sales team did a great job. .. my 4th lease with BMW? Wow. More

by Richard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Sam Morrow, Allison Barry
Jul 22, 2025 -

Rick Hendrick BMW responded

Hi Richard! We're so happy we were able to help you out!Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

July 18, 2025

Excellent experience, especially great service and communication by Daniel. Would definitely recommend this service dept again More

by jdegroff172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Jul 22, 2025 -

Rick Hendrick BMW responded

Jdegroff172, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

July 17, 2025

They make you feel good and give you a feeling of trust and everyone is so friendly! More

by jayrov1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Jul 19, 2025 -

Rick Hendrick BMW responded

Jayrov1949, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Have an amazing day!

July 15, 2025

Robby was extremely helpful from check in to check out. He ensured I had a ride to and from the dealership. More

by Constance.emeline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby, Barnes
Jul 17, 2025 -

Rick Hendrick BMW responded

Constance.emeline, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2025

Max is very kind very nice and very professional, I will recommend this place to my friends. More

by loulushuo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Hardin
Jul 16, 2025 -

Rick Hendrick BMW responded

Hi Loulushuo, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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