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Rick Hendrick BMW

Charleston, SC

4.9
1,513 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,513 reviews

August 07, 2025

An excellent dealership. I have purchased and serviced my car at Hendrick BMW. I have had Dustin and Daniel as my service advisors. Both are great. More

by dacep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, Daniel Lee
Aug 09, 2025 -

Rick Hendrick BMW responded

Dacep, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

August 06, 2025

Hands down the best experience I’ve had with a dealership! Teresa Troutman made my car buying experience a true joy! Trae in finance was excellent and Christian with the Genius team was on point! More

by mendymcguiregray1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman, Terry Troutman, Trae Glidewell, Christian Irelan
Aug 09, 2025 -

Rick Hendrick BMW responded

Mendymcguiregray1010, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. We look forward to your next visit! Take care!

August 06, 2025

Went for service first thing in the morning Saturday with a nail in my tire with no appointment, Daniel the service advisor took me right in and gave a great experience. Jamie The General manager was fantas More

by joeydelv1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Aug 07, 2025 -

Rick Hendrick BMW responded

Hi Joeydelv1964! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2025

people in general all helpful and up beat. Daniel excellent as is the "greeter" and Manager of service. More

by burked
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Aug 07, 2025 -

Rick Hendrick BMW responded

Burked, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

August 05, 2025

Dustin Johnson was very helpful and polite. Too many other sales people in close proximity and noisy. More

by jgulino67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Dustin Johnson
Aug 06, 2025 -

Rick Hendrick BMW responded

Hello Jgulino67, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

August 04, 2025

I just purchased a 2026 X6. My husband and I had such an amazing car buying experience at Hendricks BMW, mostly due to the 2 sales people that helped us. Sam and Kevin were exce More

by Rcam33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Morrow, Christian Irelan, Kevin Vidal
Aug 05, 2025 -

Rick Hendrick BMW responded

Rcam33, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day!

August 04, 2025

Robby Barnes was phenominal, professsional, and courteous throughout the process of servicing my car and getting it back to me. More

by BATYMG2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Barnes
Aug 05, 2025 -

Rick Hendrick BMW responded

Batymg2011, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

August 02, 2025

My first experience with Hendricks Service. Everything was great. We were in and out within an hour and a half. More

by Janetclenoble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
Aug 05, 2025 -

Rick Hendrick BMW responded

Hi Janetclenoble! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2025

Excellent service - on time, fast, and very thorough. By far, the most exceptional car dealership I have dealt with in many years. A very high quality experience overall. More

by ReeseJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tinti
Aug 05, 2025 -

Rick Hendrick BMW responded

Reesej, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2025

Nicole always is an absolute pleasure to work with and has been for the past 7 years. Her and the team have always worked hard to get me squared away. More

by Matthew.mac335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The loaner vehicle operator unfortunately I do not remember a name., Nicole Floegel
Aug 05, 2025 -

Rick Hendrick BMW responded

Matthew.mac335, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

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