Rick Hendrick BMW

Had a headlight issue where wires were ripped out and they were able to get me back on the road with no issues. Video was performed with the tech showing me everything they were able to do and I feel con they were able to get me back on the road with no issues. Video was performed with the tech showing me everything they were able to do and I feel confident the repairs were done correctly. More

We could have bought our BMW from anywhere in the country, but when it comes to service, that is different. I can honestly say our service representative, Dustin, makes it hard for us to EVER purchas country, but when it comes to service, that is different. I can honestly say our service representative, Dustin, makes it hard for us to EVER purchase a vehicle from anywhere else, simply because of how he services us. I also want to thank the talented team that helps keep our vehicles maintained and our family safe. You all are the real MVPs, and we appreciate you! We love our Bimmers, and we love the service department at Rick Hendrick. Thank you, Dustin, for all you do for our family. You answer our call all the time and respond, honestly explaining to us what is going on with our vehicles. When we buy again, all credit goes to you (Dustin) and Teresa in sales. More

My Service Advisor Dustin Johnson is the most professional and respectful person I know! He makes you feel comfortable n trustworthy! BMW in West Ashley is the Best! professional and respectful person I know! He makes you feel comfortable n trustworthy! BMW in West Ashley is the Best! More

The car runs great. They did the recall and changed my oil. The service coordinator was friendly! They did the recall and changed my oil. The service coordinator was friendly! More

The service team is incredibly responsive, knowledgeable, and helpful. They are thorough and take great pride in their work. We give them our highest recommendation! and helpful. They are thorough and take great pride in their work. We give them our highest recommendation! More

Great experience with customer service and workmanship of mechanics. I will be bringing my bmw back to you guys mechanics. I will be bringing my bmw back to you guys More

I have always had a great experience with the service department at Rick Hendrick BMW in Charleston. My service advisor, Dustin Johnson, is very good with communication, loaner cars, timeliness... every department at Rick Hendrick BMW in Charleston. My service advisor, Dustin Johnson, is very good with communication, loaner cars, timeliness... everything. I've never experienced a service department like this in the past. Thanks More

Spectacular Service, everyone is energetic and eager to please. I’m happy to be a BMW owner. please. I’m happy to be a BMW owner. More

Always a great experience when I go there. They look out for me and take good care of me like family. They look out for me and take good care of me like family. More

These guys are THE REAL DEAL! ! They helped me out in a jam when we had car trouble traveling to Charleston! They were professional, kind, very responsive and fixed my BMW for hal ! They helped me out in a jam when we had car trouble traveling to Charleston! They were professional, kind, very responsive and fixed my BMW for half of what the BMW dealership wanted. And they got me in and out quickly so I could get back on the road the next day!! Would highly recommend them any day!! Thanks Elana and team!! More