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Rick Hendrick BMW

Charleston, SC

4.9
1,512 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,513 reviews

August 23, 2025

Jerry is #1! This is the second car I’ve bought from him in the past two years. Jerry is knowledgeable and knows exactly what he’s doing. He goes above and beyond More

by Smthomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell
Aug 27, 2025 -

Rick Hendrick BMW responded

Smthomas, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a fantastic day!

August 23, 2025

Hendrick BMW of Charleston provided a great experience from start to finish. Allison Barry is a well-informed sales person who was a pleasure to work with. Jeff Nowacki is friendly, approachable and made More

by Elaine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Ashley and Andrew, Nicole Floegel, Allison Barry
Aug 27, 2025 -

Rick Hendrick BMW responded

Elaine, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a fantastic day!

August 22, 2025

Excellent customer service. I was taken well care of and the service advisor kept me well informed throughout the scheduled service. More

by ceggen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Hardin
Aug 27, 2025 -

Rick Hendrick BMW responded

Ceggen, we are so pleased you enjoyed your visit to Rick Hendrick BMW! We do hope we can be of assistance in the future. Take care!

August 22, 2025

This is an excellent dealership. From Keith who checked my car in, to the lovely lady who brought it around to me the next day everyone was highly professional. I must also mention t More

by astem37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady who brought my car around , Keith Giacobe
Aug 27, 2025 -

Rick Hendrick BMW responded

Astem37, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2025

Prior to my arrival, I called the dealership to inform them my car was being towed there. I was scheduled to receive a loaner vehicle on Monday but requested the vehicle Friday because my vehicle was expe More

by A
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Aug 27, 2025 -

Rick Hendrick BMW responded

Hi A, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help! Have a wonderful day!

August 21, 2025

I have been dealing with this dealership for over ten years. I have been so well treated by both sales and service that I don't even consider other dealerships. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Aug 27, 2025 -

Rick Hendrick BMW responded

Keith, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

August 21, 2025

This was a impressive experience, from viewing various models and test driving the model we were interested in as well as having our trade-in appraised. After we selected the model & features we wanted, More

by rhgommel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Marley Umphlett
Aug 27, 2025 -

Rick Hendrick BMW responded

Hi Rhgommel, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

August 21, 2025

My advisor Keith was awesome as usual and made sure I had smooth and stress-free service experience. Highly recommend Keith! More

by trob1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Aug 27, 2025 -

Rick Hendrick BMW responded

Trob1988, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2025

Excellent service and treated with the greatest of respect. Solved all issues. Total satisfaction. Great staff! More

by asagsmith0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian with the BMW Genius Group, Nicole Floegel, Jared Young, Daniel Lee
Aug 27, 2025 -

Rick Hendrick BMW responded

Hi Asagsmith0, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! Have a wonderful day!

August 20, 2025

This was by far the best experience I’ve ever had at a car dealership. The entire team was outstanding, and I will definitely be returning. More

by gmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, Robert Barnes
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