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Rick Case Volkswagen
Davie, FL
285 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
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Showing 285 reviews
October 18, 2020
Very Disappointed. Waited for almost an hour from my Very Disappointed. Waited for almost an hour from my appointment time. when return the car the window film was Peel off. Quite disappointed with th Very Disappointed. Waited for almost an hour from my appointment time. when return the car the window film was Peel off. Quite disappointed with the service More
by Jmartinviviani
Employees Worked With
Carlos and his manager
October 14, 2020
I felt very well at the dealer they Hebe me an excellent attention help me in every step I will recommend all the people that help me thank you attention help me in every step I will recommend all the people that help me thank you More
by Mariamitchellhurtado
October 07, 2020
The best experience I’ve ever had at a dealership. Anderson Silva was amazing, polite, professional and got me a great deal!! I highly recommend. Anderson Silva was amazing, polite, professional and got me a great deal!! I highly recommend. More
by Dawnmccormick88
Employees Worked With
Anderson Silva
October 06, 2020
Very clean. Nice and helpful people. Visit took less than anticipated for service recall. Plenty of space to social distance. Cafe has good coffee and food anticipated for service recall. Plenty of space to social distance. Cafe has good coffee and food More
by Realst8lee
October 05, 2020
Farooq was extremly helpul and very profesional. He made the buying process simple and very efficient. Ask for him whenever you go buy a car. the buying process simple and very efficient. Ask for him whenever you go buy a car. More
by Javier Fernandez
Employees Worked With
October 02, 2020
Appoinment for 2018 Tiguan: software recall. Shop was very busy but Carlos took the time to explain what was going on and updated me when problems were found. Service completed quickly and professionall very busy but Carlos took the time to explain what was going on and updated me when problems were found. Service completed quickly and professionally. Thank you Carlos! More
by RazzedbyVW
Employees Worked With
Carlos Ortiz
October 02, 2020
Our sales agent Alessandra Stanzione was very professional and also beautiful. Answer all our questions. Showed us all the features in the car and was very pleasant professional and also beautiful. Answer all our questions. Showed us all the features in the car and was very pleasant More
by John370bklyn
Employees Worked With
Alessandra stanzione
September 30, 2020
Very good service from Mr Archila........… Very good service from Mr Archila........ Very good service from Mr Archila........…… Very good service from Mr Archila........… Very good service from Mr Arch service from Mr Archila........ Very good service from Mr Archila........…… Very good service from Mr Archila........… Very good service from Mr Archila... More
by Martha Gonzalez
Employees Worked With
Juan Archila
September 30, 2020
I truly enjoyed purchasing my first VW at Rick Case of Weston. The salesman Dane Francis was patient, informative and super knowledgeable on the vehicle and leasing information. He made the purchase very Weston. The salesman Dane Francis was patient, informative and super knowledgeable on the vehicle and leasing information. He made the purchase very easy and hassle free. Thank you Dane! More
by lamsync2
Employees Worked With
September 28, 2020
Great customer service and we got the deal we wanted. They made the process very enjoyable. Definitely the place to go for your new car. They made the process very enjoyable. Definitely the place to go for your new car. More
by urcuyooscar
