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Rick Case Volkswagen
Davie, FL
280 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
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Showing 280 reviews
January 28, 2021
Mr. Teo Kizeridis was very attentive and gave great advice. He knew exactly what my SUV needed for this service. And he made sure to explain any discounts available for my SUV. Thank you for such a ple advice. He knew exactly what my SUV needed for this service. And he made sure to explain any discounts available for my SUV. Thank you for such a pleasant service visit. More
by lesrcarr
Employees Worked With
Teo Kizeridis
January 21, 2021
Very good service and good attention!!! No se que mas Very good service and good attention!!! No se que mas decirles todo fue excelente Rápido. El trato es excelente y la reparación quedo perfecta. T Very good service and good attention!!! No se que mas decirles todo fue excelente Rápido. El trato es excelente y la reparación quedo perfecta. Thanks More
by Teamca93
Employees Worked With
Carlos Ortiz
January 20, 2021
We have been a customer with Volkswagen for 3 years and have 2 cars with them. They are very friendly and welcoming. We feel part of the family. have 2 cars with them. They are very friendly and welcoming. We feel part of the family. More
by Dueces8330
Employees Worked With
January 09, 2021
Best place to get your new car with a good interest rate. No matter how's your credit score. Julio, is an expertise to find the best deal that fits your budget! No matter how's your credit score. Julio, is an expertise to find the best deal that fits your budget! More
by Axel
December 30, 2020
Service was great, actually the service was done in less that the time that they tell me, and I was able to apply an offer received. that the time that they tell me, and I was able to apply an offer received. More
by seprapa
Employees Worked With
December 21, 2020
Hugo is the best service advisor. At Rick Case Volkswagen, you receive the best service. The staff is very professional and helpful. Rick Case Volkswagen is #1. Volkswagen, you receive the best service. The staff is very professional and helpful. Rick Case Volkswagen is #1. More
by GenevieveR
Employees Worked With
Hugo
December 18, 2020
My lease recently expired, went in for a new lease with a VW Jetta S. My sales specialist (Victor Meijia) was wonderful from the beginning. I recommend him highly. Based on the fact that this would be my 2nd VW Jetta S. My sales specialist (Victor Meijia) was wonderful from the beginning. I recommend him highly. Based on the fact that this would be my 2nd car. The service was topnotch. More
by PsM
Employees Worked With
Victor Meijia
November 11, 2020
Excellent service and customer service, efficiency when doing and closing the deal. friendly and very proactive . Person who can be seen with the naked eye who loves his job. doing and closing the deal. friendly and very proactive . Person who can be seen with the naked eye who loves his job. More
by fermarpu32
Employees Worked With
Juan Archila
November 05, 2020
It was very smooth and the salesperson Dane knew a lot about the car. This is my fourth VW three from this dealer and I will be back in the future about the car. This is my fourth VW three from this dealer and I will be back in the future More
by lawbliss
