Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Case Volkswagen
Davie, FL
283 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Filter Reviews by Keyword
By Type
Showing 283 reviews
May 22, 2021
Rick Case VW is a fabulous dealer for service to my car. Service Advisor Hugo is always exceptional. He is great to work with...very professional, thorough and thoughtful. Service Advisor Hugo is always exceptional. He is great to work with...very professional, thorough and thoughtful. More
by Bob
Employees Worked With
Hugo Alvarez
April 23, 2021
Yes very good treatment, helpful and quick. In general it was was a very pleasant experience. The waiting area clean and confortable. My car was returned in good shape. was was a very pleasant experience. The waiting area clean and confortable. My car was returned in good shape. More
by Rosita
Employees Worked With
April 17, 2021
Very unhappy with the service , unorganized had to resign documents several times , !!!kept my daughter there for 5 hours and made her wait there forever documents several times , !!!kept my daughter there for 5 hours and made her wait there forever More
by Lynnpro61
Employees Worked With
April 11, 2021
Anvar is amazing! He helped us with two cars and we were very pleased. He’s very personable and very fair. Amazing experience! 100% would recommend very pleased. He’s very personable and very fair. Amazing experience! 100% would recommend More
by cveiga07
Employees Worked With
April 03, 2021
Kevin Ambush the best seller. Very knowledgeable and very professional. He explained everything we needed to know. The best. Definitely we will come back to Kevin. professional. He explained everything we needed to know. The best. Definitely we will come back to Kevin. More
by mdcosma
Employees Worked With
March 30, 2021
Prompt, professional best.service consultant, Justin Ross. Easy to schedule for service. Attentive reception. Speedy quality repairs. Auto delivered promptly washed, clean in excellent condition. Ross. Easy to schedule for service. Attentive reception. Speedy quality repairs. Auto delivered promptly washed, clean in excellent condition. More
by SNOP3690
Employees Worked With
March 27, 2021
This place is ok. I just don’t understand why they don’t put cars thru car wash after your car is serviced. I’ve been here several times and not once had it been done. Other dealers do it. put cars thru car wash after your car is serviced. I’ve been here several times and not once had it been done. Other dealers do it. More
by liana0662
Employees Worked With
March 26, 2021
Justin was great but probably won’t be coming back to Rick Case Volkswagen again the price for the synthetic oil change is too expensive Rick Case Volkswagen again the price for the synthetic oil change is too expensive More
by Heiressrolle
Employees Worked With
March 08, 2021
The Staff made me feel comfortable, at ease. Very nice & clean area. They explained all my service requirements & I recommend all my friends to visit there clean area. They explained all my service requirements & I recommend all my friends to visit there More
by E.T
Employees Worked With
March 03, 2021
Thank you so much. I’m very satisfied with services provided for me. I will definitely recommend to my friends and acquaintances to buy cars and do service in your car dealership. provided for me. I will definitely recommend to my friends and acquaintances to buy cars and do service in your car dealership. More
by lubov
