Rick Case Volkswagen

Awesome experience! I had the best experience at Rick Case Volkeswagon. They were so nice and efficient that it didn’t seem like we were dealing with purchasing a car. I I had the best experience at Rick Case Volkeswagon. They were so nice and efficient that it didn’t seem like we were dealing with purchasing a car. I think it was the shortest time I’ve ever spent dealing with leasing a car and the least stressful. Great dealership and I will recommend them to everyone! More

battery & oil change i pay to lease a car so i dont have extra expenditures all the time. it’s also why i lease a VW. $350 for a new battery and an oil change? TWO hour WA i pay to lease a car so i dont have extra expenditures all the time. it’s also why i lease a VW. $350 for a new battery and an oil change? TWO hour WAIT (that’s WITH an appointment)? $50 per hour for labor? i am literally INSULTED. unless you FIX this (it should have been $0) the next time i lease, i will NOT lease with VW #DyingBrand Absolutely disgusted. More

Service Tiffany, the service tech I had today is the only person I would give a positive rating to at Rick Case VW. Car buying/leasing is generally not the m Tiffany, the service tech I had today is the only person I would give a positive rating to at Rick Case VW. Car buying/leasing is generally not the most enjoyable experience, but working with Rick Case VW for the past 3.5 years has been the worst! My lease ends in 4 months and I will never step foot in a Rick Case dealership! More

My best experience with Dealers Me and my husband were in a very peculiar situation and Sam Borges (Sales Manager) and Alexander Herrera helped us and they took no effort to help us. Me and my husband were in a very peculiar situation and Sam Borges (Sales Manager) and Alexander Herrera helped us and they took no effort to help us. I highly recommend Volkswagen Rick Case, little time on hold, calm and comfortable environment. More

My service guy Jorge is the best! My service guy Jorge always helps me!! He is the best!! He does whatever possible to make my stay as pleasant as possible. He always makes me feel wel My service guy Jorge always helps me!! He is the best!! He does whatever possible to make my stay as pleasant as possible. He always makes me feel welcomed. More

UNETHICAL PRACTICES RUN!!! Bait and switch!! I was told they would "beat" any other dealer price by $500.00...KEN KEMPLER will get you in and the "desk manager" JORGE PEREZ w Bait and switch!! I was told they would "beat" any other dealer price by $500.00...KEN KEMPLER will get you in and the "desk manager" JORGE PEREZ will sing and dance and pretend his is "giving" you a "great deal". BS they wouldn't even match what I had. "LIAR LIAR PANTS ON FIRE" I wish a could give them NO STAR...drove 45 minutes to listen to some BS...after I was told company "policy" was "beat any deal by $500". More

Satisfied Because the service was excellent . And I like to visit the dealer, I like too much Volkswagen . I would to have another new car in the future. Because the service was excellent . And I like to visit the dealer, I like too much Volkswagen . I would to have another new car in the future. More

Good experience with sales rep Sales man Franklin was very helpful. Sales manager Jim was not so helpful. I also brought my lease in for service . Josh was helpful, thanks Sales man Franklin was very helpful. Sales manager Jim was not so helpful. I also brought my lease in for service . Josh was helpful, thanks More

Great service! A blessing I appreciate very much the way the manager Sam Borges received us and service us when we needed to select our car. It was fast, great service speciall I appreciate very much the way the manager Sam Borges received us and service us when we needed to select our car. It was fast, great service specially when he pointed us to Vicente Lopez to show us the different SUVs and a great description of these, differences and advantages of each one so we could chose the right one! Thank you very much! More

Horrible people and place! I’ve always had issues with deceitful tactics and purposely discriminating. What a rip off! I’m 7 months pregnant with a 3 year old in tow. It’s been I’ve always had issues with deceitful tactics and purposely discriminating. What a rip off! I’m 7 months pregnant with a 3 year old in tow. It’s been 3 years 2 months since I leased this car and wanted to charge $145 for a diagnostic when I show up for air bag, ABS, traction control and Power Steering light coming on all at the same time?! What crap and completely disgusting service every time! More