Rick Case Volkswagen

very bad well, first let me say i had a great time with the sale Greg, after I went to finance I spoke with Daniel I told him that I wasn't ready to buy a car, well, first let me say i had a great time with the sale Greg, after I went to finance I spoke with Daniel I told him that I wasn't ready to buy a car, long story short I already have a tag but I asked to if he would be able to extend to 30 days tag and he said yes just call him I have been calling him no answer I call and ask to speak to a manager than the young lady transfer me to the finance department, and of Couse he answer the phone, and he told me that the transfer already went through, and I was not happy because that was not what we had agree upon. just to make a sale/commission you make a very good experience the worse in my life. and I would never do business with this company again and I know its not the company is the people that works for the company that's make people flee this way. don't get me wrong everyone was very happy as soon as I get my car and trying to reach someone no one is available . thanks Andria Brown-Maynard More

Great Through is all aspects of our lease Kevin was very informative and patient while our daughter made decision on which vehicle she wanted. He made the Through is all aspects of our lease Kevin was very informative and patient while our daughter made decision on which vehicle she wanted. He made the experience painless More

Walter in the service department was very helpful Walter in the service department was awesome I would use Rick Case Volkswagen anyday everybody there is very friendly and helpful they have TVs and f Walter in the service department was awesome I would use Rick Case Volkswagen anyday everybody there is very friendly and helpful they have TVs and food while you wait for your car to be ready More

excellent Excellent and friendly staff willing to help you good manner I would recommend it to friends interested in buying or leasing VW I will return for serv Excellent and friendly staff willing to help you good manner I would recommend it to friends interested in buying or leasing VW I will return for services and listen a new car and the future More

Great service straight forward Had a great time, the guys are straight forward when it comes to pricing no hidden fees they even helped me get lower payments, highly recommended. Had a great time, the guys are straight forward when it comes to pricing no hidden fees they even helped me get lower payments, highly recommended. More

Great experience! From the minute that we walked in to the closing of the deal, Dane was great! He was patient and walked with us the through the entire showroom with a From the minute that we walked in to the closing of the deal, Dane was great! He was patient and walked with us the through the entire showroom with a big smile while we selected the right car for us! Freddy from Finance was very knowledgeable and answered all our questions. Overall great experience, definitely would recommend! More

Great dealer! My experience at Rick Case is awesome overall. This is my 6th purchase from them, my first at VW. From day one I received the best service! Awesome de My experience at Rick Case is awesome overall. This is my 6th purchase from them, my first at VW. From day one I received the best service! Awesome deal and even better service. A car and Walter are great! Ámbar was the sales rep for me and my husband. We bought two cars for him on the same day! He did not work with us this time but he is A+! Rick Case VW is highly recommended! More

Satisfactory Transaction Experience was very satisfactory. Kevin and Daniel were very easy to deal with. The overall experience was very good The dealership by being open l Experience was very satisfactory. Kevin and Daniel were very easy to deal with. The overall experience was very good The dealership by being open late hours made it easy for us to meet with them. More

Honored deal They honored the deal they made. Everyone was first class there except Dave Name in the internet department. Claudia and Sales manager were ni They honored the deal they made. Everyone was first class there except Dave Name in the internet department. Claudia and Sales manager were nine stars to make up for his 1 and one is as low as they let you go. More

Great experience! It was a great experience. Great and professional team focused on customer needs! Every one from Rick Case involved in the process answer all my que It was a great experience. Great and professional team focused on customer needs! Every one from Rick Case involved in the process answer all my questions clearly and gave me honest and professional advise. Thank you very much! More