Rick Case Volkswagen

Excelent personal service I had all the time feedback about my car. Mr Walter Ch is very profesional and showed at all time knowledge about the service they were providing. I a I had all the time feedback about my car. Mr Walter Ch is very profesional and showed at all time knowledge about the service they were providing. I also had to use the transportation as the service took longer than I expected More

Recall letter from you It was the worst day I ever had this saturday 4th 2019 !!! I came with a friend of mine to purchase a véhicule there, but when she saw the way they ac It was the worst day I ever had this saturday 4th 2019 !!! I came with a friend of mine to purchase a véhicule there, but when she saw the way they acted, she said she will never buy a car there !! I’ll will remember this day . I spend a half of my day arguing from the service department to the shuttle service. Shame on you. It’s only been 5 months i lease my car with u thinking u are the best. WRONG!! More

Great service Department. Work performed on time and very professional staff. Jose took time to explain everything thar was going to be performed in my vehicle. Department. Work performed on time and very professional staff. Jose took time to explain everything thar was going to be performed in my vehicle. More

Great service and considerate staff David Name helped me to get in touch with the right salesman. I was very satisfied with his professionalism and knowledge. His expertise helped me to David Name helped me to get in touch with the right salesman. I was very satisfied with his professionalism and knowledge. His expertise helped me to find the perfect car for me at the right price. Thanks David! More

Great experience with helpful people! I came in to trade my Passat for a Jetta! Mauricio was extremely helpful at finding me exactly what I was looking for. He was very informative about e I came in to trade my Passat for a Jetta! Mauricio was extremely helpful at finding me exactly what I was looking for. He was very informative about each vehicle that we test drove. I’m very happy with the Jetta that I chose that day. More

Great informative and helpful I had a nice experience with Mauricio. He was very helpful and honest. He was also very sweet to me and my dad and my boyfriend. i am happy he was our I had a nice experience with Mauricio. He was very helpful and honest. He was also very sweet to me and my dad and my boyfriend. i am happy he was our salesman. He was very caring and patient with me More

something is not right As soon as I brought my car home and started to review the contract in the quiet of my driveway I knew something was wrong. They've offered some basic As soon as I brought my car home and started to review the contract in the quiet of my driveway I knew something was wrong. They've offered some basic explanations but again in the light of day they do not hold. Rick Case VW management doubles down with cheap talk. More

Service maintenance Great Service, great people great price, quick time and accurate response to my service questions. Good knowledge of the type of oil required for the Great Service, great people great price, quick time and accurate response to my service questions. Good knowledge of the type of oil required for the oil change. Thanks. More

Great Customer Service Service Manager Juan was great, followed up and kept me up to date on future offers and maintenance. Provided a loaner and coordinated transportation Service Manager Juan was great, followed up and kept me up to date on future offers and maintenance. Provided a loaner and coordinated transportation pick up and drop off. More

Buying a new car The dealer is great, the people are very well trained and helpful. The buying process was fast and fair. I highly recommend this dealer as well as the The dealer is great, the people are very well trained and helpful. The buying process was fast and fair. I highly recommend this dealer as well as the friendly people. More