Rick Case Mazda
Duluth, GA
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The process was quick and easy. The service department kept me updated and provided a helpful video to show the condition of my vehicle. The service department kept me updated and provided a helpful video to show the condition of my vehicle. More
Dealership is very thorough re: service and sends a video of the technician walking through everything they looked at and checked. I love and appreciate the use of technology! of the technician walking through everything they looked at and checked. I love and appreciate the use of technology! More
Bashard was very attentive and professional. He was very knowledgeable about the features and helped me decide which vehicle I liked best. He was very knowledgeable about the features and helped me decide which vehicle I liked best. More
Great service! Always fast and friendly! Love that they send a video walkthrough while servicing. Always fast and friendly! Love that they send a video walkthrough while servicing. More
Vehicle was as advertised. Price was what we agreed upon. Dealership was friendly and help us get the vehicle back to Alabama after we bought it. Easy and smooth transaction wi Price was what we agreed upon. Dealership was friendly and help us get the vehicle back to Alabama after we bought it. Easy and smooth transaction with no bull crap. Juan was courteous and polite even drove our vehicle to Alabama for us. Would buy again from this dealership .Paul from Alabama. More
Took my Mazda CX-9 which I purchased from Rick Case . azda for service work and the staff was very detailed and specific in my car concerns. I was statified with the workmanship and professional commun azda for service work and the staff was very detailed and specific in my car concerns. I was statified with the workmanship and professional communication between the staff at Rick Case and myself. I plan to bring my car for future maintenance and upkeep to keep my car running smoothly. The video contactless was GREAT seeing my car being worked on and communicating with the service people. More
Excellent service! Really awesome place. I had received excellent customer service upon my arrival I loved it. Really awesome place. I had received excellent customer service upon my arrival I loved it. More
It’s okay. The communication is not the best. It’s gotten better since last year though. Last year was full of miscommunication and deceiving when it came to me The communication is not the best. It’s gotten better since last year though. Last year was full of miscommunication and deceiving when it came to me purchasing wrap coverage. My husband and I purchased a car in January last year and are now paying extra for coverage, not aware that it didn’t cover fixing certain things even though wrap coverage literally means it would cover door to door problems and now we are stuck with it. Please work on explaining everything thoroughly and going through all paperwork with your potential buyers. More