Rick Case Mazda

Peter Yeo who happens to be the General Manager is the best salesman I have ever worked with. He is downright honest, to the point, and no mundane negotiating tactics. He is upfront with you on what he best salesman I have ever worked with. He is downright honest, to the point, and no mundane negotiating tactics. He is upfront with you on what he can offer on a vehicle. He is true to his word on his promises. I would recommend this Manager to work with on a vehicle anyday anywhere . His help Robert is a gentleman but he needs work on his knowledge of cars as well as the basics of the car selling business. He was friendly and he worked to the best of his abilities to keep me happy. On the other I hand, I would have appreciated if Randall the finance manager was more honest in outlining the financing options and that happened to be the only sore spot I had in the whole car buying process More

Jeremy was so helpful with buying my new Mazda, right from the beginning he was extremely detailed and up front. I would recommend anyone who is in the market for a new car, to go see him. He was very pe from the beginning he was extremely detailed and up front. I would recommend anyone who is in the market for a new car, to go see him. He was very personable and informative, a great people person. He is a great asset to Rick Case Mazda. More

I really appreciated the way I was treated by the team at Rick Case Mazda. James (my sales rep) was very attentive and helpful. Never once did I felt pressured or annoyed with the typical car-salesman tactic Rick Case Mazda. James (my sales rep) was very attentive and helpful. Never once did I felt pressured or annoyed with the typical car-salesman tactics. Being a first-time new car buyer, I had many questions during my appointment with James. Everything was answered in a straight-forward manner; this really helped me become more confident in my decision. The entire team was courteous and professional. I love my Mazda3 and can't be happier with my decision. More

i went in looking for a used car, i had a budget a daughter and a wife to make happy, i talked to marvin and pete on the phone, both assured me the car my daughter had picked out would not dissapoint, daughter and a wife to make happy, i talked to marvin and pete on the phone, both assured me the car my daughter had picked out would not dissapoint, and it did not, a real cherry, marvin was quick and pete made it easy, i will buy another car from them. and the rewards program will make service easy, thanks guys your the best More

Gerard Almarales was great in quickly identifying our goals in a new vehicle and reaching those goals without a lot of backwards and forwards nonsense. The car is sufficient for our needs and within our goals in a new vehicle and reaching those goals without a lot of backwards and forwards nonsense. The car is sufficient for our needs and within our budget, and there wasn't the usual "car salesman" pressure attached to this transaction. It was greatly appreciated. More

Pete and his crew did a great job my expectations were low and they exceeded them beyond my wildest belief I called in pete answered the phone went over the benefits of buying from Rick case and really ma low and they exceeded them beyond my wildest belief I called in pete answered the phone went over the benefits of buying from Rick case and really made it easy for us the negotions were painless and finance went quick and ease all in all a great Job More

I recently bought a Mazda3 iTouring from Rick Case. My experience with the dealer and with salesman Grey Fenn was excellent. I first started looking almost exactly a year before I bought, then decided to experience with the dealer and with salesman Grey Fenn was excellent. I first started looking almost exactly a year before I bought, then decided to continue to rely on my old car (another Mazda) for a while longer. Grey kept in occasional touch via email, never pushy or insistent just asking if I was still interested etc. A year or so later when I became serious about buying, Grey and the folks at Rick Case worked with me to find exactly the car with exactly the options I wanted, which wasn't a common one. They found one at another dealer, made me a deal that seemed every bit as good as they offered on what they had on the lot and came in under what my online research lead me to expect to pay, and had it delivered by flatbed with something like 8 miles on the odometer. Since I kept my old car I couldn't drive both home, and Grey delivered my new one to my house. He was excellent to work with each step of the way. My experience with the service department has been more limited, in taking my old Mazda there a few times and buying a couple of dealer installed accessories for the new one, but I've had no problems at all with them either. My 2011 Mazda 3 is a great car, and I fully expect to get service as good out of it as I have out of my 2003 Protege5 which now has 210k miles and is still going strong as my second car. More

Marvin was very attentive, knew his vehicles, and was Marvin was very attentive, knew his vehicles, and was able to get answers quickly and succinctly when asked something he didn't have the immediate a Marvin was very attentive, knew his vehicles, and was able to get answers quickly and succinctly when asked something he didn't have the immediate answer to. Not patronizing but attentive. The only complaint I had was that they took well over 30 days to cash the down payment check I gave them; clearing my books was help up bc of that. Otherwise, one of my better experiences with a car dealer. More

The dealership was great and Marty was outstanding. He was very helpful and attentive and interested in getting us what we wanted at a good price. We did not purchase a car from them for other reasons, bu was very helpful and attentive and interested in getting us what we wanted at a good price. We did not purchase a car from them for other reasons, but they were very understanding and still were helpful. More

These people take advantage of customers. They over price and try to make people buy things they do not need. I went to get an oil change and knew I needed new tires. I had planned to get them the following and try to make people buy things they do not need. I went to get an oil change and knew I needed new tires. I had planned to get them the following week but the guy who helped me said if I don't get new tires today I shouldn't drive b/c I may crash or a tire may pop. Well I got the tires and they cost me $230, when I went to Jim ellis Mazda to get my other two new tires, they were charging the correct price which saved me $50!!! The Rick Case Mazda is full of no good, scammers. They literally do NOT listen to you when you tell them what you want and need. They're rude and ignore your concerns with your car. They get mad and give you an attitude when you confront them about making mistakes. they replaced my breaks once and I had to go back 3 times to get them fixed. They SUCK! More