Rick Case Mazda

I recently purchased a 2007 Toyota Corolla and I am extremly happy with the car and the sales agent, Grey Fenn. He was friendly, without being overbearing, and didn't try to sell me the car but guided extremly happy with the car and the sales agent, Grey Fenn. He was friendly, without being overbearing, and didn't try to sell me the car but guided me in the car buying process. I wish there were more salesman like him, because they could definetly learn GREAT customer service skills from him. I will definitely be recommending him and Rick Case to all my friends/family. Sincerely, Tanzania Nevels More

I was in a rush and told them what I needed and my expectations. They met my expectations and did not play "games". Disclosed everything so I could make a fair decision. Quality transaction. Posit expectations. They met my expectations and did not play "games". Disclosed everything so I could make a fair decision. Quality transaction. Positive experience for such a rush. I am please with the purchase. More

The customer service was excellent! I started looking for a used car online and received a call from one of the internet sales person, Ed Borg. He was excellent and the conversation was comfortable and frien a used car online and received a call from one of the internet sales person, Ed Borg. He was excellent and the conversation was comfortable and friendly. After looking around a few places, I decided to come to Rick Case Mazda. I was referred to Marvin Harvey from Ed and he is excellent! He was quick to show what I am interested in, a big smile on his face, and very personable. I felt very comfortable with him and the experience working with Marvin has exceeded my expectations. We went for a test drive and he was able to answer all of my questions about the car. Later, when I came to the point of purchasing the car, the paperwork usually involves some process and wait time for it to be completed. He made my waiting experience a pleasant one! Overall, this has been the best car shopping experience I've had. More

I would highly recommend Jeremy Johnson. He was a fairly new young salesman who had only been with the company for about two months when we came to the dealership. He is a bright, energetic, friendly, and new young salesman who had only been with the company for about two months when we came to the dealership. He is a bright, energetic, friendly, and personable young gentleman who makes you feel like an old friend. He took excellent care of us during our visit. He is and would be a great asset to any company and Rick Case Mazda should be proud to have him on their team! More

From the beginning Michael was very attentive to our problem and made every effort to make sure we were taken care of. He was very courteous and stayed on top of the situation and called us with updates problem and made every effort to make sure we were taken care of. He was very courteous and stayed on top of the situation and called us with updates to let us know what was going on with our vehicle. Michael is first class. C. Lakin Loganville, Ga More

Thank you, Mark Gue, for excellent customer service. It's hard to find good, honest service consultants. You're integrity and honesty is appreciated. I have had a wonderful experience with Rick Case Mazda an hard to find good, honest service consultants. You're integrity and honesty is appreciated. I have had a wonderful experience with Rick Case Mazda and would reccomend them to family and friends. Thank you! More

I bought my first new car from Rick Case 11 years ago. I still drive the car and Rick Case still does the maintenance. Jeff Bradberry was my mechanic but he moved up to the office. I still go there becaus still drive the car and Rick Case still does the maintenance. Jeff Bradberry was my mechanic but he moved up to the office. I still go there because I know Jeff is there and he always makes sure I am taken care of. I have nothing but goods to say about the guys over at Rick Case in Duluth. More

Every thing was ok. I think they should 've discounted the car a little, but overall it was painless. As far as customer service goes, these guys are top notch. Also, I was in and out of there in about tw the car a little, but overall it was painless. As far as customer service goes, these guys are top notch. Also, I was in and out of there in about two hours. That's test drive, fueling the car, and transferring all of my junk from my trade to my new car. More

I couldn't have asked for a better experience - well that is unless they would have bought me dinner as well. Though it was much longer than I anticipated (approx 4 hours) I made friends with everybody in t is unless they would have bought me dinner as well. Though it was much longer than I anticipated (approx 4 hours) I made friends with everybody in there. I honestly can't complain. Thanks guys! I love my ride! More

I found the car we bought on the website, and corresponded with Grey Fenn, who was extremely helpful. We ended up putting a deposit on the car and went a couple days later to pick it up. Grey hel corresponded with Grey Fenn, who was extremely helpful. We ended up putting a deposit on the car and went a couple days later to pick it up. Grey helped make the experience a great one, and the whole process was painless. My wife loves the new Mazda 2, especially the "alien green" one she got! I highly recommend Rick Case, and call Grey! More