Rick Case Mazda
Duluth, GA
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Initially, we tried looking for a used car and looked at a few options then decided to come back in a few days. During our first visit, we met Marvin Harvey who was extremely friendly and straightforward wi a few options then decided to come back in a few days. During our first visit, we met Marvin Harvey who was extremely friendly and straightforward with us. He didn't try to push us into anything and even during the few days we took to look at other places didn't constantly call us and "make the sale." In addition, during our discussion of the price of the vehicle he didn't feel like our enemy. He felt more like an advocate and helped fight for the price that we wanted. The only "bad" part of our experience was being told that there was a 15 minute check over the car to make sure everything was working right and having to wait for a little over an hour. It was frustrating, and it seemed to be more of the service departments fault than the sales consultant. Overall the experience was great and I would recommend Rick Case Mazda and say go see Marvin Harvey if you want a good car buying experience. More
The staff made it easy because we quickly cut to the chase and made a deal on the car I wanted. Kudos to Jonathan Bush and Randall. - Highly Satisfied Customer chase and made a deal on the car I wanted. Kudos to Jonathan Bush and Randall. - Highly Satisfied Customer More
I have rated this dealership with the highest quality service because that is exactly how they performed. I appreciate the ease of communication and positive efforts and eagerness to work with me, while service because that is exactly how they performed. I appreciate the ease of communication and positive efforts and eagerness to work with me, while I purchased my new car. I will definately refer my family and friends! I'm a very pleased customer. More
Having moved to the USA from the UK and only being here for 6 weeks I had no Credit History at all in the US. This company went out of its way, involving all the necessary employees so as to ensure that I for 6 weeks I had no Credit History at all in the US. This company went out of its way, involving all the necessary employees so as to ensure that I got the most attractive offer possible. At all times they were very helpful, considerate of my requirements, and the issues surrounding no credit history. They dealt with the matter professionally and ended up offering me a zero %age credit financing package. I would certainly recommend this dealership to anyone who was looking to purchase or lease a car in the State of Georgia. More
Walking into Rick Case Madza for the first time was like visiting old friends and realtives. The atmosphere was full of warm smiles and friendly handshakes. I asked for a gentleman who was not there and was visiting old friends and realtives. The atmosphere was full of warm smiles and friendly handshakes. I asked for a gentleman who was not there and was introduced to Marvin Harvey, and I now know it was ment to be. Mr Harvey treated me like an old friend. He was very kind and patient with me for he saw doubt in my face. Needless to say to my suprise I drove off the lot in a new madza6 2011. Thanks to Mr Harvey and his excellent counseling, I felt very good in purchasing my madza6..It was truly my pleasure :) More
Upon arriving at Rick Case Mazda, we were pleasantly greeted outside by Jonathan. We had previously had a bad experience at another Mazda dealership, so we were a little hesitant. I asked a few question greeted outside by Jonathan. We had previously had a bad experience at another Mazda dealership, so we were a little hesitant. I asked a few questions and they were promptly answered and if the answer was not known, Jonathan was quick to find out the answer for us. We were taken step-by-step through the process of picking out a car and deciding what was best for us. We were assured several times throughout the process that the hardest part is finding the car; figuring out the price is the easy part. This proved to be true. We walked around outside looking at the cars to figure out exactly what we wanted. The manager was great in assisting when needed as well. Jonathan was very helpful and patient with us. He worked with the finance department and got us a price we were happy with. Jonathan followed up with us about a week later to make sure we were satisfied. He assured us if we ever need anything to please call him and he would be more than happy to help. We definitely had a pleasant experience at Rick Case and would not hesitate to recommend them to anyone! More
Rick Case Mazda is the best Mazda dealership in Atlanta to do business with, both in Sales and Service. After servicing my CX-7 for a couple years, they worked magic on my trade-in and got me into a new C to do business with, both in Sales and Service. After servicing my CX-7 for a couple years, they worked magic on my trade-in and got me into a new CX-9 for an awesome price and interest rate. Gerard worked with me for hours to get me what I wanted AND needed and I left as an EXTREMELY satisfied return customer with Mazda loyalty. If you are in the market for new OR used, or even just for service, these guys treat you right, are respectful, and I will recommend them to EVERYONE! GO RICK CASE, you understand what GREAT CUSTOMER SERVICE means!! More
Grey Fenn went above and beyond during these last couple of weeks, as we asked many questions and he answered them all with knowledge, patience, and outstanding customer service. The entire process of purch of weeks, as we asked many questions and he answered them all with knowledge, patience, and outstanding customer service. The entire process of purchasing our new Mazda CX-9, just brought home today, was smooth and easy, thanks to Grey. More
Marvin was a great salesman. We were able to talk and determine my needs and afterwards he showed me several different cars to choose from. He never made me feel pressured and I felt like he wanted me t determine my needs and afterwards he showed me several different cars to choose from. He never made me feel pressured and I felt like he wanted me to be satisifed with my purchase and not have any regrets. I enjoyed working with Marvin, Joel and Cleo. I got my car and am very happy! More
I just recently bought a new CX-9 from Rick Case Mazda. Worked with David Butler and he gave me the best price and answered all my questions and was very helpful. I would recommend David and the dealership Worked with David Butler and he gave me the best price and answered all my questions and was very helpful. I would recommend David and the dealership to anyone. More