Rick Case Mazda

Former BMW owner here who just purchased my first Mazda. I have to say that my experience at Rick Case was, without a doubt, the best car buying experience to-date. There was absolutely no pressure by anyo I have to say that my experience at Rick Case was, without a doubt, the best car buying experience to-date. There was absolutely no pressure by anyone, and both Jose Perez & Carlos Holness were very friendly & courteous. Jose was extremely knowledgeable about the vehicle and went over all the features with me during and after the test drive. He even configured some convenience options on the vehicle's computer console, and assisted me with pairing my phone and downloading my text messages & email. Carlos (the finance guy) bent over backwards to make sure I didn't walk out without at least some type of extended warranty. I was deadset on keeping my payment low and he nailed it, while at the same time providing me with some additional assurance (in the form of warranties) that my new baby was well-covered. All in all, I was extremely impressed by the guys and would recommend Rick Case Mazda of Duluth to any potential car buyers. More

I was called by Brett 2-3 weeks ago & asked if I'd be interested in the buyer buyback as I had done this in 2010. I asked him to email me with his contact info. I emailed him Monday (6/24) to let I'd be interested in the buyer buyback as I had done this in 2010. I asked him to email me with his contact info. I emailed him Monday (6/24) to let him know I was interested in coming by that evening. We checked out 3 cars & test drove 2. We haggled ONE time & I was satisified with the deal.. I now have a 2013 Mazda 3 that gets 38 MPG (the 2010 I had got around 28) for the same monthly payments!! Brett was not pushy, very calm & patient.. Carlos was great in getting me in & out with the finance package too! Great job Rick Case!! Now on my third Mazda3!! They are great cars & fun to drive!! More

Buying a car from Rick Case was a great experience. The group there are friendly and they listen to what you are looking for in a car or whatever you plan to purchase. They work for you and make sure you a group there are friendly and they listen to what you are looking for in a car or whatever you plan to purchase. They work for you and make sure you are happy. More

Rick Case Mazda did a great job of getting me into the fun to drive car I was looking for. Brett Bauer made the process fun and easy. I told him I wanted a fun car and he made sure that I got to fully exp fun to drive car I was looking for. Brett Bauer made the process fun and easy. I told him I wanted a fun car and he made sure that I got to fully experience each car I was interested in. In addition, David made the usually terrible paperwork process go back very quickly and easily. I had a minor issue after purchase that was taken care of immediately and without hassle, free of charge. Brett has kept in contact, making sure that I am satisfied. I definitely am and I would recommend this dealership and Brett to anyone in the market for a car. More

Bought my 2010 Mazdaspeed3 from Rick Case Mazda on 6/21/2013. I decided to visit Rick Case Mazda after a mediocre visit to CarMax in Norcross. Excellent overall experience at this dealership. Brett 6/21/2013. I decided to visit Rick Case Mazda after a mediocre visit to CarMax in Norcross. Excellent overall experience at this dealership. Brett Bauer was my salesperson, and he was very friendly and only had my interests in mind. If you're looking for a good deal on a new/used Mazda and want a no-pressure, friendly environment, visit Rick Case Mazda in Duluth and ask for Brett. You'll likely get a few laughs (Brett is a funny guy) and great deal on your next car. I realized before buying the Mazdaspeed3 that one of the front headlights was retaining water (busted seal) and the dealership agreed to fix the issue at no cost, no questions asked. I received a fair offer on my trade, paid the balance on the Mazda, and was on my way. More

Service was great and fast. I showed up with a coupon in my cell phone and they gave me the deal that was in the coupon. They explained everything that they were going to do and then gave me all the paperwo my cell phone and they gave me the deal that was in the coupon. They explained everything that they were going to do and then gave me all the paperwork to prove it. Very friendly and helpful people. I would recommend Rick Case Mazda of Duluth to everybody. Thanks! More

I would like to give a special mention to Ryan Dee of Rick Case Mazda at 2493 Pleasant Hill Road, Duluth. Ryan provided superior customer service and service advice. I would highly recommend any family Rick Case Mazda at 2493 Pleasant Hill Road, Duluth. Ryan provided superior customer service and service advice. I would highly recommend any family member or friend to him to assist with handling service advice concerns....Darrell L. Hanchett More

I brought my MPV for the failure of remote controller. Russ showed expertise in finding the cause and he fixed the problem very quickly. He was kind and professional and, when I tried to give him some tip Russ showed expertise in finding the cause and he fixed the problem very quickly. He was kind and professional and, when I tried to give him some tip for his excellent service, he didn't even receive it. Thank you for the excellent service. More

Brett and the rest of the staff were very professional. The helped me find a car that fit both my style and my budget. Thanks The helped me find a car that fit both my style and my budget. Thanks More

I cant say enough good things about this dealership! I cant say enough good things about this dealership! Thank you Ray and Mike for your great service! Five Stars all around and great price. I cant say enough good things about this dealership! Thank you Ray and Mike for your great service! Five Stars all around and great price. More