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Rick Case Mazda

Duluth, GA

4.0
624 Reviews

2493 Pleasant Hill Road

Duluth, GA

30096

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Showing 624 reviews

January 15, 2014

I came in to test drive a Lincoln MKZ with Marvin Harvey. I was very satisfied with his customer service and his knowledge of how the vehicle operates. He was very informative and gave me all the informati More

by msvann55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Harvey
Feb 10, 2014 -

Rick Case Mazda responded

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Mazda

December 29, 2013

Rick Case Mazda will be where my family and I, will make any vehicle purchases and service repairs.I have been a fan of Mazda for years, Joe, David and Jessi are part of the team that helped me with my purc More

by Teredter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Perez, David Koegler, Jessi Simmons
Jan 02, 2014 -

Rick Case Mazda responded

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Mazda

December 25, 2013

Rick Case Mazda did an AMAZING job of putting me in the perfect car, at the best price I have seen. Bryan and Adrian were very helpful in explaining the features of the car they were selling, and for putti More

by pocahontas1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 02, 2014 -

Rick Case Mazda responded

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Mazda

December 24, 2013

I was very pleased with the service and would defiantly come back for a newer model in the future. I also will come back for my oil changes as well I was pleased with that to. More

by Nate122484
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 24, 2013 -

Rick Case Mazda responded

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Mazda

December 21, 2013

I had a very good experience with Rick Case Mazda when purchasing a new vehicle. Seth Rogers and the rest of the team were very attentive and responsive and just easy to work with. More

by BDowns1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Rogers
Dec 23, 2013 -

Rick Case Mazda responded

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Mazda

December 18, 2013

I walked into the dealership and Seth greeted me at the door. We talked about what kind of car I was looking for, the dealership had it and the rest is history. Process was quick and easy and now I'm enjoy More

by BLKcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Rogers
Dec 20, 2013 -

Rick Case Mazda responded

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Mazda

December 08, 2013

We had a great experience purchasing our new CX5 at Rick Case. Seth was very professional and a pleasure to work with. Between my husband and I, this was the 4th brand new vehicle we've purchased in our liv More

by AmyGrau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Rogers
Dec 09, 2013 -

Rick Case Mazda responded

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Mazda

November 10, 2013

I had a written offer for a Mazda CX-5 over email, however once I went into the store to close the deal they had the usual slew of reasons why they couldn't honor their price. In addition, I had the p More

by eddyteach
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 29, 2013 -

Rick Case Mazda responded

Thank you for sharing your experience with us. We appreciate your time and effort in providing feedback.

November 04, 2013

If you are looking to buy a new or used car stay away from RICK CASE car lots they have the worst customer service. Still waiting on the tag they promised would be in the mail. My 2nd 30 day tag is about More

by dkshockley
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 29, 2013 -

Rick Case Mazda responded

Thank you for sharing your experience with us. We appreciate your time and effort in providing feedback.

October 08, 2013

Everyone was very pleasant to work with at the dealership. The process took longer than I had hoped (there was a LOT of waiting, over a period of two days), but I am pleased with the overall resul More

by jenmcmullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grover McGlown, Seth Rogers
Oct 08, 2013 -

Rick Case Mazda responded

Thank you for sharing your experience on your recent visit to Rick Case Mazda. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. Welcome to the Rick Case family! Our Customer, Our Friend. Sincerely, Bryan Seagraves General Manager Rick Case Mazda

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