Rick Case Mazda

I am very pleased with my experience at Rick Case Mazda. Everything about my new car purchase went smoothly. The customer service was excellent & our sales associate, Bashard, went above & beyond to answer Everything about my new car purchase went smoothly. The customer service was excellent & our sales associate, Bashard, went above & beyond to answer our many questions. He was most helpful & I love my new car! More

Janey and Audra are a dream team! This is my second car with them. They make the process so incredibly easy!!!! I can’t imagine going anywhere else to purchase a car. This is my second car with them. They make the process so incredibly easy!!!! I can’t imagine going anywhere else to purchase a car. More

This dealership sold me a car less than 6 months ago the car check engine light comes on and off every 30 to 40 days the Kia dealership also sold we a car with a wheel smaller than the other 3 wheels. The d car check engine light comes on and off every 30 to 40 days the Kia dealership also sold we a car with a wheel smaller than the other 3 wheels. The dealership management team does little to no communication with the sales rep. More

Very convenient location with friendly staff who are very accommodating. They are prompt and reliable accommodating. They are prompt and reliable More

Clean and organized. Kept me updated on everything throughout the process. Very friendly and happy to help Kept me updated on everything throughout the process. Very friendly and happy to help More

I have had a terrible customer service experience my last visit that I was there. I have never been treated so poorly and so dismissive during the care of my vehicle and sadly to say that ever since Jeff (th visit that I was there. I have never been treated so poorly and so dismissive during the care of my vehicle and sadly to say that ever since Jeff (the past service manager) left Rick Case Mazda to move on to KIA, the customer service has declined. I hope that you can get him back. More

Courteous at check in. Timely completion. Kept me aware of what was happening with my vehicle at all times. Timely completion. Kept me aware of what was happening with my vehicle at all times. More

Good experience. Would use them again. Sales rep very knowledgeable and professional and accommodating. Great! Would use them again. Sales rep very knowledgeable and professional and accommodating. Great! More

Very helpful concierge service for routine maintenance for my Mazda. It was most convenient and they sent a video to explain what all was done. Very informative and professional. for my Mazda. It was most convenient and they sent a video to explain what all was done. Very informative and professional. More