Rick Case Mazda

The Best!!!!! Rick Case Mazda is setting themselves apart from the rest of the used car dealerships!!! We found a car on their website and I called to find out if i Rick Case Mazda is setting themselves apart from the rest of the used car dealerships!!! We found a car on their website and I called to find out if it was still available. We had gotten financing through Capital One Blank Check program but the interest rate was 22.36%!!! When I called I talked to Trey who was super nice and scheduled an appointment for us to come visit. He advised me he would partner me with a sales rep. Within 20 minutes Jenna called and not only was she soooo sweet, she let me know they had just gotten a trade in of the car I was looking for (2011 Mazda CX-7) and it was fully loaded! It was better than the car I called about! They held the car for us till I got off work. When we got there everyone was super friendly and ready to help us. We test drove the car and fell in love!!! Trey recommended to try to get financing through one of their banks. I was skeptical because we had tried at anther dealership and they treated us like we were lower than dirt. Trey assured me they WOULD help us. And he did! He worked with Claude, their main Finance manager who oversees all the dealerships. I was wanting to trade in my 2011 Avenger but was worried about my negative equity. They appraised my car, gave me an offer way more than what Is was worth and I only rolled over $3k into the new loan. They came down on the price of the new car and sold it to me for the actual value to help make up for my negative equity! Claude was able to get me financed with $0 down and a 15.5% interest rate!!!! I couldn't believe it! We left with our car and I was so thankful for them!! Jenna was amazing and saw us a people and not just another sale. She took time to get to know us and made sure we felt welcome. While we were waiting for the financing to come through, Trey hung out with us to try to calm our nerves. Rick Case is truly what customer service is about! They go above and beyond to let you know that they truly value your business! I will always come back to them in the future and will refer everyone to them! If you want to feel like a person and have no judgment about your credit or financial circumstances, go to Rick Case!!!! More

Great deal on 2014 I originally came in for service of a used vehicle that needed repairs. After taking in considering the life of the loan, I thought a trade was bette I originally came in for service of a used vehicle that needed repairs. After taking in considering the life of the loan, I thought a trade was better for me. I looked at a couple of used cars trying to stay under a price range but I had negative equity on my loan. Curtis Tisdale was very courteous and patient. We test drove 4 vehicles before I was sure of the vehicle I wanted. He and the finance manager explained everything carefully. I love my new Mazda 6 i Touring and I am so glad I decided I came back to Rick Case. (This is the third vehicle I have purchased through this dealer!). More

Awesome group to work with Wonderful team. I am not easy to deal with by any stretch, but they never wavered. They got me what I wanted and with style! Thank you Curtis Tisdale Wonderful team. I am not easy to deal with by any stretch, but they never wavered. They got me what I wanted and with style! Thank you Curtis Tisdale. Your knowledge of my new vehicle was amazing....Appreciate you so much! More

From the initial greeting to the final hand shake after the transaction was complete, the entire experience was not stressful or intimidating. Every person I interacted with was polite, respectful, and in the transaction was complete, the entire experience was not stressful or intimidating. Every person I interacted with was polite, respectful, and interested in ensuring the best outcome possible. More

Great people and easy to work with. Seth has given me all the information about the 2014 Mazda 3 and I was able to get the options and color I wanted and have the car delivered next day. the information about the 2014 Mazda 3 and I was able to get the options and color I wanted and have the car delivered next day. More

I purchased my CX-9 in 2012, from Marvin Harvey, at this dealership. At that time, Marvin greeted me at the door with a great smile. He made me feel comfortable and he had a pleasant attitude. Even thought dealership. At that time, Marvin greeted me at the door with a great smile. He made me feel comfortable and he had a pleasant attitude. Even thought I had already picked out the CX-9 online, Marvin still made sure that model met my needs and my wants. I have had my car serviced there since my purchase and Marvin stops by to speak to me every time. I ask questions about the competition and he has the knowledge to explain the difference in simple language. The service techs are great too. Keira takes the time to explain what needs to be done. Once, I got a 2nd opinion about brake service. The info Keira gave me was exactly the same as what the other business found, to the number. The dealership only charged me 1/2 the price for the same service at Goodyear. I will purchase my next car from Marvin too. More

Sales process was open, friendly, and personal. There was very little of the "let me see if we can better or what do you want your payments to be".The final negotiations were dirrectly with the GM and the p very little of the "let me see if we can better or what do you want your payments to be".The final negotiations were dirrectly with the GM and the process was very transparent. More

I visited Rick Case Mazda after a dealership in South Carolina failed to come through on their delivery promise of a 2014 Mazda3 S Grand Touring hatchback. I saw that Rick Case had one on the lot via the Carolina failed to come through on their delivery promise of a 2014 Mazda3 S Grand Touring hatchback. I saw that Rick Case had one on the lot via their online inventory, and drove four hours up to Atlanta to try to work a deal with them and purchase the vehicle. The drive was worth it! I worked with my salesman, Carl, and one of the managers, Adrian, regarding their Mazda3. They knew that I was a serious buyer and ready to purchase the vehicle, and ultimately we were able to strike a deal. Did we play the negotiation game? Sure. Was it still a low-key, professional experience? Yes. Adrian also gave me a much fairer value for my trade-in than some other dealerships. This was my first new car purchase, but I was very impressed with the entire Rick Case team. As far as the Mazda3 itself, it's an awesome car, and I would highly recommend Rick Case Mazda to anyone interested in a Mazda vehicle. More

Hi, For the past 6 to 8 months I have been looking for Hi, For the past 6 to 8 months I have been looking for a clean Infiniti G37s with low miles and all the luxury options (premium, sport, technology Hi, For the past 6 to 8 months I have been looking for a clean Infiniti G37s with low miles and all the luxury options (premium, sport, technology packages). I finally found the vehicle for me at Rick Case Mazda down in Duluth, Georgia. Since I'm located out of Cleveland, Ohio, and never have purchased a vehicle out of state, I was a little unfamiliar with the process. Once I made the call down to Rick Case and worked with Adrian and his staff, all my questions and concerns were taken care of. Adrian ended up walking me through the out-of-state purchase process (registration, taxes, etc) and we were able to work out the details and agree on a great price for a flawless vehicle. I am 110% satisfied with the customer service and my new vehicle. Obviously, there is a lot of risk when it comes to purchasing a vehicle out-of-state because you aren't able to inspect it and drive it before you make the trip to the dealer and that's why I am so happy that Adrian and his staff were 100% honest about the condition of the vehicle. I couln't be happier and the 10 hr trip down from Cleveland to Georgia was worth every minute of it. Additionally, I also received a nice follow up email from the General Manager, Bryan Seagraves about my experience with the dealership and his staff. He really took the time to make sure that I was satisfied with the car/service and made me feel good about doing business with Rick Case. I'm looking forward to my new vehicle and doing business with Rick Case in the future for my next one. I would gladly recommend this dealership to anyone looking for a great experience and a great vehicle. You won't be let down and I can say that while meaning it since I invested 20 hrs of travel time to buy my beautiful vehicle. Regards, Joe More

Great establishment, environmentally friendly, endowed with a team of excellent technical and great entrepreneurial expertise. The team devotes much time to share views, orientate, offer deeper insight i with a team of excellent technical and great entrepreneurial expertise. The team devotes much time to share views, orientate, offer deeper insight into transactions, and choices. Customer usually would leave site with the utmost feeling of satisfaction of having made the right move and of course, the right choice of vehicular transport. George. More