Rick Case Mazda

From the initial greeting to the final hand shake after the transaction was complete, the entire experience was not stressful or intimidating. Every person I interacted with was polite, respectful, and in the transaction was complete, the entire experience was not stressful or intimidating. Every person I interacted with was polite, respectful, and interested in ensuring the best outcome possible. More

Great people and easy to work with. Seth has given me all the information about the 2014 Mazda 3 and I was able to get the options and color I wanted and have the car delivered next day. the information about the 2014 Mazda 3 and I was able to get the options and color I wanted and have the car delivered next day. More

I purchased my CX-9 in 2012, from Marvin Harvey, at this dealership. At that time, Marvin greeted me at the door with a great smile. He made me feel comfortable and he had a pleasant attitude. Even thought dealership. At that time, Marvin greeted me at the door with a great smile. He made me feel comfortable and he had a pleasant attitude. Even thought I had already picked out the CX-9 online, Marvin still made sure that model met my needs and my wants. I have had my car serviced there since my purchase and Marvin stops by to speak to me every time. I ask questions about the competition and he has the knowledge to explain the difference in simple language. The service techs are great too. Keira takes the time to explain what needs to be done. Once, I got a 2nd opinion about brake service. The info Keira gave me was exactly the same as what the other business found, to the number. The dealership only charged me 1/2 the price for the same service at Goodyear. I will purchase my next car from Marvin too. More

Sales process was open, friendly, and personal. There was very little of the "let me see if we can better or what do you want your payments to be".The final negotiations were dirrectly with the GM and the p very little of the "let me see if we can better or what do you want your payments to be".The final negotiations were dirrectly with the GM and the process was very transparent. More

I visited Rick Case Mazda after a dealership in South Carolina failed to come through on their delivery promise of a 2014 Mazda3 S Grand Touring hatchback. I saw that Rick Case had one on the lot via the Carolina failed to come through on their delivery promise of a 2014 Mazda3 S Grand Touring hatchback. I saw that Rick Case had one on the lot via their online inventory, and drove four hours up to Atlanta to try to work a deal with them and purchase the vehicle. The drive was worth it! I worked with my salesman, Carl, and one of the managers, Adrian, regarding their Mazda3. They knew that I was a serious buyer and ready to purchase the vehicle, and ultimately we were able to strike a deal. Did we play the negotiation game? Sure. Was it still a low-key, professional experience? Yes. Adrian also gave me a much fairer value for my trade-in than some other dealerships. This was my first new car purchase, but I was very impressed with the entire Rick Case team. As far as the Mazda3 itself, it's an awesome car, and I would highly recommend Rick Case Mazda to anyone interested in a Mazda vehicle. More

Hi, For the past 6 to 8 months I have been looking for Hi, For the past 6 to 8 months I have been looking for a clean Infiniti G37s with low miles and all the luxury options (premium, sport, technology Hi, For the past 6 to 8 months I have been looking for a clean Infiniti G37s with low miles and all the luxury options (premium, sport, technology packages). I finally found the vehicle for me at Rick Case Mazda down in Duluth, Georgia. Since I'm located out of Cleveland, Ohio, and never have purchased a vehicle out of state, I was a little unfamiliar with the process. Once I made the call down to Rick Case and worked with Adrian and his staff, all my questions and concerns were taken care of. Adrian ended up walking me through the out-of-state purchase process (registration, taxes, etc) and we were able to work out the details and agree on a great price for a flawless vehicle. I am 110% satisfied with the customer service and my new vehicle. Obviously, there is a lot of risk when it comes to purchasing a vehicle out-of-state because you aren't able to inspect it and drive it before you make the trip to the dealer and that's why I am so happy that Adrian and his staff were 100% honest about the condition of the vehicle. I couln't be happier and the 10 hr trip down from Cleveland to Georgia was worth every minute of it. Additionally, I also received a nice follow up email from the General Manager, Bryan Seagraves about my experience with the dealership and his staff. He really took the time to make sure that I was satisfied with the car/service and made me feel good about doing business with Rick Case. I'm looking forward to my new vehicle and doing business with Rick Case in the future for my next one. I would gladly recommend this dealership to anyone looking for a great experience and a great vehicle. You won't be let down and I can say that while meaning it since I invested 20 hrs of travel time to buy my beautiful vehicle. Regards, Joe More

Great establishment, environmentally friendly, endowed with a team of excellent technical and great entrepreneurial expertise. The team devotes much time to share views, orientate, offer deeper insight i with a team of excellent technical and great entrepreneurial expertise. The team devotes much time to share views, orientate, offer deeper insight into transactions, and choices. Customer usually would leave site with the utmost feeling of satisfaction of having made the right move and of course, the right choice of vehicular transport. George. More

Marvin greeted and welcomed us very friendly and professionally. He made this experience very pleasurable and great . Overall, I am very satisfied with my first car buying experience. professionally. He made this experience very pleasurable and great . Overall, I am very satisfied with my first car buying experience. More

Conscientious, honest negotiation, and good value. Seth was patient with many obstacles not under his control to find me the car I wanted. From initial contact to final sale thi was one of the better car was patient with many obstacles not under his control to find me the car I wanted. From initial contact to final sale thi was one of the better car buying experiences. The manager and finance manager saved me a full percentage point on financing. I recommend Seth and the Rick Case Mazda team to anyone needing a car. More

I was very pleased with my experience at rick case Mazda. Not only did the sales team deliver exceptional customer service and product knowledge, they also demonstrated willingness to go above and beyond to Not only did the sales team deliver exceptional customer service and product knowledge, they also demonstrated willingness to go above and beyond to ensure satisfaction with the vehicle I purchased and the price point. In short, they ROCKED IT! I'm a Rick Case customer for life! More