
Rick Case Mazda
Duluth, GA
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Marvin, Ralph & Jeff are excellent Knowledge, Friendly, Super Helpful, Great Price & Customer Services a lot savings. Sales Persons, Managers & Finance will make your car shopping the b Knowledge, Friendly, Super Helpful, Great Price & Customer Services a lot savings. Sales Persons, Managers & Finance will make your car shopping the best experience. If you're Shopping for a Mazda I recommend don't go to any other dealer, 10 year or 100000 Miles Power-train warranty, 10 years roadside assistant, plus others benefits, Only at Rick Case Mazda More
Knowledgeable Definitely am gonna go back when I need service. If you have a question, they have an answer. They know their stuff. Price was okay. Charged $5 to rep Definitely am gonna go back when I need service. If you have a question, they have an answer. They know their stuff. Price was okay. Charged $5 to replace two remote batteries, so definitely understandable. More
First time Mazda Buyer Michael Ruiz was the best! He knows his Mazda product inside out. He told me details about Mazda that I never knew about another car brand that I have Michael Ruiz was the best! He knows his Mazda product inside out. He told me details about Mazda that I never knew about another car brand that I have driven for 25 years. Besides that, he is just a great guy!! The GM, Mr. Sorrentino, was also very attentive and made sure that everything was right. The paperwork part took a bit long, but in the end, I am a happy customer. Michael made sure I know how to work everything on my new car, introduce me to the service people. He is the best!! More
Marvin Harvey is not the typical car salesman Marvin was knowledgeable, personable and professional when it came to the sale of our Mazda3. The finance process took too long for them to push t Marvin was knowledgeable, personable and professional when it came to the sale of our Mazda3. The finance process took too long for them to push the sales agenda, and requested car fax was not presented to us until after all contracts were signed. That tarnished an otherwise positive experience, but that was outside of Marvin's responsibility to us as our salesman, as it occurred in the finance office. All in all, the experience was better than what I have encountered at other dealerships and I wouldn't hesitate to buy again from Marvin or Rick Case. I would like to add that 2 days later I noticed my car had a busted speaker-again, not Marvin's fault, but now I have to replace it myself. Would have been nice if the dealership took care of it... More
Good Experience - New Car First time at this dealership and have to say it was a very good experience although a bit lengthy. Michael Ruiz was a pleasure to deal with, very kn First time at this dealership and have to say it was a very good experience although a bit lengthy. Michael Ruiz was a pleasure to deal with, very knowledgeable and a fine gentleman. We felt good about our deal and reached our objective in buying our son a new car. If not for Michaels willingness to get us to hang in there, we might have left to pursue elesewhere. We appreciated all the people who helped us sew up the deal, they are very obviously some really dedicated, hard working individuals that this dealership should cherish. We left the dealership just before midnight and never did anyone complain or make us feel uncomfortable. We rarely see this kind of dedication and admire it immensley. Thank you. More
2015 Mazda CX5 at Rick Case Duluth, GA Top Sales People Marvin L. Harvey is an A+ Senior Sales Person!! He's very attentive, helpfull, thorough & kind. Adrian Livescu works well with Marvin & is top notch Marvin L. Harvey is an A+ Senior Sales Person!! He's very attentive, helpfull, thorough & kind. Adrian Livescu works well with Marvin & is top notch! More
Marvin is great! Marvin does everything he can to break the stereotype of salespeople: he cares. From when I first met with him he was interested in making sure my nee Marvin does everything he can to break the stereotype of salespeople: he cares. From when I first met with him he was interested in making sure my needs and wants were adhered to exactly as I wanted, and did all he could to care for me. I ended up leaving with a car that I'm completely in love with because of Marvin. Highly recommended! More
Very pleased Marvin did a great job working with me and I would recommend him the future. The only critic I would have would be that the dealership do a better job Marvin did a great job working with me and I would recommend him the future. The only critic I would have would be that the dealership do a better job at showing the customer a list of every extra charge tacked on before the end. There was one charge that was not explained, however Marvin removed that charge because he did not explain it to us and it would be been unethical to charge us after we had confirmed the price. Very pleased and would do business again. Thanks! More
Estatic purchaser I purchased a 2015 Mazda CX-5 in May 2014. Marvin Harvey was my salesperson he was great. Very helpful and very detailed. Marvin showed me all my av I purchased a 2015 Mazda CX-5 in May 2014. Marvin Harvey was my salesperson he was great. Very helpful and very detailed. Marvin showed me all my available options before I finally decided on what to buy, I think this was brilliant. I came in with the intention to buy that day and left a very happy customer because I got more than I expected. I was also vey impressed with the Rick Case dealership. Everyone was professional, friendly and very helpful. I will most definitely reccomend and use Rick Case dealership in the future. Thanks Marvin! Great Job!!!! More
Awesomeness No hassles. Went there to look and buy a vehicle. He worked with me over emails. Easiest car buying experience I have ever had. He went over ever No hassles. Went there to look and buy a vehicle. He worked with me over emails. Easiest car buying experience I have ever had. He went over everything in the car for my wife More