Rick Case Mazda

Magic Marvin I had such a positive experience and got exactly what I wanted. I have had my car exactly one year. I am very happy with my car, my purchase and my e I had such a positive experience and got exactly what I wanted. I have had my car exactly one year. I am very happy with my car, my purchase and my experience. I am not a "car person" and do not enjoy car shopping. My previous car had just been totaled and coverage on my rental car had ended. I had been to several other dealerships that week and did not find what was right for me. I walked into the dealership late on a cold Friday evening without making an appointment. I had done a lot of on line research and knew exactly what I wanted - it had to be new, previous year model, specific package, exterior and interior color and fit my limited budget (basically a needle in a haystack). Marvin's response was "I will do my best to find that for you right now". He asked me questions to make sure that car was what I truly wanted but he did not try to change my mind in any way. Within 45 minutes Marvin confirmed he had found the exact car I wanted and within my budget. By the time I had finished the paper work my car arrived at the dealership. I recommend Marvin to anyone that appreciates a knowledgable sales person that does not use a hard sell. I will come back to Marvin in the future. More

amazing I had sales associate Curtis and he was wonderful also the manger was helpful to me. They where very patient with me it was my first time buying a car I had sales associate Curtis and he was wonderful also the manger was helpful to me. They where very patient with me it was my first time buying a car I would recommend them to everybody and I'm in love with my new car. And Mr marvin Was a great help too. More

Great experience!! Had a great experience at Rick Case Mazda. Everyone we worked with was so pleasant! Lorenzo was great to work with and was so very helpful with everyt Had a great experience at Rick Case Mazda. Everyone we worked with was so pleasant! Lorenzo was great to work with and was so very helpful with everything! More

Got a Good Deal Quickly We went in to buy a new vehicle over the holidays and were able to buy a new car relatively quickly while still getting a fair deal. Marvin knows the We went in to buy a new vehicle over the holidays and were able to buy a new car relatively quickly while still getting a fair deal. Marvin knows the product well and understands how to provide information without pushing the product. We got a good deal on the new vehicle and probably a decent deal on our trade in. Overall it was a good experience. More

Just to see a car My husband and I, go to this dealler to see a CX5. We do a test drive, I like it. We are hyspanic, the vendor, Vincent, he speak spanish too. We are My husband and I, go to this dealler to see a CX5. We do a test drive, I like it. We are hyspanic, the vendor, Vincent, he speak spanish too. We are feel very comfortable. He do his work, we are buying a CX5. I believe this dealler has a great team work. Thanks! Jeffrey and Suleika More

Came through in the clutch I was referred to Vincent from a coworker. I had been going through issues finding the right car for me. Vincent got me into a nice car. The service w I was referred to Vincent from a coworker. I had been going through issues finding the right car for me. Vincent got me into a nice car. The service was great and I can tell Vincent really cared about getting me into a vehicle. More

Best Car Purchase Experience From day one the staff at Rick Case Mazda in Duluth, have been extremely helpful! I love my 2015 CX-5 it's AMAZING! I LOVE MY CAR! From day one the staff at Rick Case Mazda in Duluth, have been extremely helpful! I love my 2015 CX-5 it's AMAZING! I LOVE MY CAR! More

Always Helpful Anytime I come to get my cars serviced it is always a pleasant experience. Kiera and staff are fun and ALWAYS helpful. THANKS YOU ALL!!! Anytime I come to get my cars serviced it is always a pleasant experience. Kiera and staff are fun and ALWAYS helpful. THANKS YOU ALL!!! More

Marin the marvelous! I cannot say enough about Marvin. He was awesome. I drove an hour and a half to Rick Case Mazda because of their reputation and I was not disappointed I cannot say enough about Marvin. He was awesome. I drove an hour and a half to Rick Case Mazda because of their reputation and I was not disappointed. Form the moment I walked in I was treated like a super star. Marvin knew I was interested in the Mazda 3 and had his top picks ready for me to look at. I was there 5 hours, I am super picky, and he was never once annoyed or short with me. Top notice customer service. And I LOVE my new Mazda3. More

"Wonderful Experience...No regrets" Driving my CX-9 brings joy and satisfaction to me and my family. It is comfortable, safe, roomy, fully loaded, and no issues so far. My niece has fa Driving my CX-9 brings joy and satisfaction to me and my family. It is comfortable, safe, roomy, fully loaded, and no issues so far. My niece has fallen in love with this Japanese peace of engineering ingenuity, and describes it as " sexy looking, huge engine but amazingly quiet running..... No bumpy ride". Every personnel I make contact with at Rick Case Mazda treats me with dignity and respect. These are honest individuals who actually are very dedicated and knowledgeable of their duties and responsibilities. I still remember the receptionist ( Natalie ), who called be back to collect a change I completely forgot, Marvin who calls or sends friendly reminders, Adrian who maintains great customer relations, Campbell who furnishes with great coupons to ease financial burden, Wade for his superb maintenance skills,and Kiera for her welcoming smile, to name a few . Great Team. Will always recommend the team and the business ( Mazda , other vehicles) to anyone period! Geo More