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Rick Case Mazda

Duluth, GA

4.0
624 Reviews

2493 Pleasant Hill Road

Duluth, GA

30096

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Showing 624 reviews

May 15, 2016

Amazing experience My husband and I had an amazing experience at Rick Case Mazda. We worked with Brian Weeks and then Charlie Herrera for the financial details. Both B More

by mbristol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Herrera, Brian Weeks
May 09, 2016

Always great service. I have always had great service since I started bringing my 08 car in to the Rick Case Mazda's Service Center.Very friendly and knowledgable staff. More

by sonnyhancock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Goughnour
May 09, 2016 -

Rick Case Mazda responded

Thank you for taking the time to provide Rick Case Mazda and our team with positive feedback from your servide visit! We truly thrive on helping our customers and are glad that you had a great experience with our team. Please let us know should you need anything.

May 07, 2016

Excellent service center for my Mazda. Just moved to Suwanee and am glad to have found Rick Case Mazda. Trustworthy, fast, excellent place for my Mazda. I will definitely return for any s More

by Aurora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Goughnour
May 10, 2016 -

Rick Case Mazda responded

We appreciate your business Bruce!

May 06, 2016

Exceptional service and professionalism You cannot go wrong with Rick Case Mazda. You are welcomed and remembered each visit. And your car never drives better than when you visit Truly exc More

by ZoomZoom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan, Natalie Ervin
May 06, 2016 -

Rick Case Mazda responded

Good morning, Thank you! We are glad you had a fantastic experience with Natalie and Alan. Our dealership is pelased to serve you and we thank you for your business!

April 16, 2016

Great Experience From the time I pulled up Curtis greeted me and listened to all my needs . At the end of the day I was driving home in a new CX5 2016. Great job Curti More

by andre faustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Tisdale
April 04, 2016

Great search experience! I went into the dealership to test drive two used Mazda3 sedans (2013 & 2014) that I had found online. None of them left me excited but Marvin heard m More

by UL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Harvey
April 04, 2016

ripped off service fee 3/17/16 - I brought my CX90 2013 for an interior lighting was on at all time due to misplace wire between the door light and DVD player. The problem w More

by PD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Drexal Daniel Paulk
Mar 22, 2016 -

Rick Case Mazda responded

We apologize for the confusion of the charges you received. Service Director Alan Watson is more than happy to help with any questions or issues you have about your last service visit. Please consider reaching out to him at alanwatson@rickcase.com or his direct line 678-804-2100 ext. 1016. Thank you, Rick Case Mazda.

Apr 05, 2016 -

Rick Case Mazda responded

Thank you for sharing your experience. We’re sorry to hear about your recent experience at our dealership. Our customers are very important to us. Please consider reaching out to general manger Lee Feiden at leefeiden@rickcase.com or his direct line 678-804-2100, as we would like to discuss the situation in more detail with you. Sincerely, Rick Case Mazda.

March 19, 2016

Great experience! My husband & I purchased our cx-5 Mazda and we couldn't be happier. We had a great experience with Marvin Harvey. He was a great salesman who really w More

by Rick123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Harvey
March 03, 2016

reliable and knowledgeable Greeted promptly and work doing realy quick considering how busy they were. Have always been courteous. I have always had trust in this dealership ge More

by slick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Goughnour
Mar 10, 2016 -

Rick Case Mazda responded

Thank you for your feedback. We’re happy to hear that you had a great dealership experience! - Rick Case Mazda

December 31, 2015

Great experience! Marvin was responsive and communicative and the deal was transparent. Marvin went out of his way to find the car that I wanted. The price was fair and More

by Mark
Customer Service
Recommend Dealer
Yes
Employees Worked With
Marvin Harvey
Jan 05, 2016 -

Rick Case Mazda responded

Thank you for your feedback. We’re happy to hear that you had a great dealership experience! - Rick Case Hyundai Roswell

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