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Rick Case Mazda

Duluth, GA

4.0
624 Reviews

2493 Pleasant Hill Road

Duluth, GA

30096

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Showing 624 reviews

July 30, 2022

Excellent service, very professional and friendly and got the job done in a timely fashion. More

by DM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun
July 30, 2022

Great people and fast service. With the labor situation tight across the country, Shaun did his best to accommodate me and checked me out on time. More

by Accord Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Garty
July 29, 2022

Review about service: tire rotation not performed when requested and in the invoice, oil blotches left on the engine cover not cleaned, interior not detailed as other cars were, the driver turned on my AC More

by zero1883
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shaun Carty
July 28, 2022

I have been trying to get in touch about an issue from my last service for over a week. No one answers the phone, or I often have to call multiple times, and my emails/voicemails have been largely ignored fo More

by Ross
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rebecca Dulberg, Shaun Carty
July 27, 2022

The sales personnel I worked with were very humble and they make sure I was satisfied getting a new vehicle More

by mondigua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barshard Coleman and TYREE Jackson
July 26, 2022

Fast service, had my tire in stock. Able to buy just an air filter as well. They ordered my tire same day, installed fast, complimentary car wash. Roshonda was very helpful and nice More

by Jswang132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roshonda
July 22, 2022

Service department is not very responsive to messages. It takes many constant calls to even get somebody to call back. Once the appointment is scheduled, the quality of service is good. Communication is More

by Mshirazi88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
July 22, 2022

Marisol is Top Notch! She helped me find Just what I wanted in a vehicle and didn’t Stop until she did. Very Comfortable Experience. Manager helpful to put deal together More

by ss
Recommend Dealer
Yes
Employees Worked With
Marisol
July 20, 2022

Just like Rick Case Hyundai, Rick Case Mazda was friendly, honest, straightforward, and helpful in ways that other dealerships were not. While other dealerships falsely claimed that “everyone is doi More

by Allbrands
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bashard Coleman
July 20, 2022

My visit was ok, not great. The vehicles wasn't ready. My temporary tag info has wrong color on it, I reached out to, Jenny /Audrea, I was told it was corrected in the MV. I' More

by guudvf
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janay and Audrea
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