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Rick Case Mazda

Duluth, GA

4.0
624 Reviews

2493 Pleasant Hill Road

Duluth, GA

30096

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Showing 624 reviews

December 30, 2020

Everyone was helpful and friendly. Gerard was professional and polite. He answered any questions or concerns that we had and he made the buying process fast and easy. More

by aprilr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard
December 29, 2020

2 weeks back i bought the new Mazda CC-5 from Rick Case Duluth GA. Sales person Price and the Finance manager were friendly and were answering my questions but the sales manager is arrogant. As a cus More

by abcd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Price and Finance Manager
December 16, 2020

We had a great experience. Jonathan was very knowledgeable about the Mazda models we test drove. He made the buying process easy. I recommend this dealership! More

by MartieM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fortune
December 07, 2020

Everyone was super helpful, friendly, and knowledgeable. I feel terrible for not remembering his name, I think it was maybe Chris?, but the salesman was open to dialogue about pricing without getting upset More

by kchatman5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Andy
November 19, 2020

Sales representative worked hard to help me get a deal made. As a while the sales department did a great job taking care of my vehicle needs. Highly recommend using rick case Mazda for vehicle purchasing. More

by morgannwilcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquell
November 10, 2020

Christian was great! Very friendly and really appreciated the thorough walkthrough of cars features. The electronics/technology overview was invaluable. He made the experience a delight! More

by Valerie Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Postell
November 09, 2020

Marisol was very nice and informative. She did not place any pressure on me to make a decision. She also made sure to tell me about which car best fits my needs. More

by shakal802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marisol
November 09, 2020

Good price on an ok used car. Felt pressured to use dealer financing against my wishes when I already had credit union arranged. Tire went flat on the way home. (Bad stem) the other front tire had a na More

by Scotphylls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marisol, Andy, Rigo
October 28, 2020

Mr. Price was excellent but I had an issue with check engine light coming on after 3 days of purchase emailed and called dealership and the management team didn't care one bit. They made the sale. $20k s More

by demont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr. Price
October 28, 2020

I was promised something I did not receive. Was later told it would cost me 300+ the GM has offered a 20%!discount but I should not have to pay for a spare key More

by gellpez01
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Postell
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