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Rick Case Mazda

Duluth, GA

4.0
624 Reviews

2493 Pleasant Hill Road

Duluth, GA

30096

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Showing 624 reviews

May 24, 2021

All associates in both sales and finance areas at Rick Case were courteous and professional. Specifically, I enjoyed dealing wit Jonathan Fortune. He addressed all my questions in a knowledgeable manner. More

by mremke12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fortune
May 24, 2021

Transaction was very smooth and price was as quoted. Facility was clean. Staff was very nice and polite. Marisol Dubon Estevez was very pleasant to work with. More

by Charles M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisol Dubon Estevez
May 19, 2021

Extremely courteous and handled our car lease quickly. Have received followup calls from Jonathan Fortune who was the sales person that helped us...Avery McConnell came on his day off to work with us and More

by emedic1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Brackett, Avery McConnell,Jeff Edge, Jonathan Fortune
May 18, 2021

My experience with this dealership was great. It was professional and little personal. I am very hearing impaired and therefore I brought my daughter with me. The agent worked with me to make sure I und More

by Jan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisol
May 13, 2021

This dealership was knowledgeable, personable, patient, and accommodating. We are so happy we decided to go there after deciding not to deal with a different dealership closer to us. More

by The Russells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan.
April 26, 2021

I bought a Genesis G70 from Bongsu and Timothy last night. This is one of my best experiences ever from buying a vehicle. They were very professional, very attentive and most importantly friendly. They More

by Kurt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bongsu and Timothy
April 23, 2021

Not the best experience - the sales rep said he’d do A LOT of things that he never did throughout the entire process. Which is actually the opposite of a good salesman - you should always DO more than wh More

by CRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales and Finance Department
April 20, 2021

Has a great experience purchasing a new Mazda 3 here. I decided on the turbo hatchback and reached out to Rick Case about an ad they had on Autotrader, they replied with an awesome price. Got everything wo More

by alexsover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Richardson
April 05, 2021

Clean space, great support, worked for a great price. My second Mazda from this location. Won't go for a Mazda anywhere else! thanks for the great price More

by Genie&Tommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Harvey, Mona-Lachelle Akpe
March 31, 2021

Responsive professional efficient that is how I describe the folks that handled my purchase at Rick Case Mazda. AND, the service department’s vehicle concierge program - tough to beat! I recommend this deal More

by jd_west
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Richardson
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