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Rick Case Mazda

Duluth, GA

3.4
626 Reviews

2493 Pleasant Hill Road

Duluth, GA

30096

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Showing 626 reviews

May 31, 2021

Just a wonderful, stress-free buying experience. The team at Rick Case were honest, efficient, friendly and professional. We entered the dealership just expecting to take a test drive, and left with a new ca More

by wjstrauss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fortune, Jeff Edge, Monique Ware
May 27, 2021

My salesman was very good and helpful. I am happy with mr car but I hate the dark rims on the car. I tried to see if I exchange the rims for different ones. I was told to talk to parts then service, unf More

by betty.tapley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan sales person
May 24, 2021

All associates in both sales and finance areas at Rick Case were courteous and professional. Specifically, I enjoyed dealing wit Jonathan Fortune. He addressed all my questions in a knowledgeable manner. More

by mremke12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fortune
May 24, 2021

Transaction was very smooth and price was as quoted. Facility was clean. Staff was very nice and polite. Marisol Dubon Estevez was very pleasant to work with. More

by Charles M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisol Dubon Estevez
May 19, 2021

Extremely courteous and handled our car lease quickly. Have received followup calls from Jonathan Fortune who was the sales person that helped us...Avery McConnell came on his day off to work with us and More

by emedic1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Brackett, Avery McConnell,Jeff Edge, Jonathan Fortune
May 18, 2021

My experience with this dealership was great. It was professional and little personal. I am very hearing impaired and therefore I brought my daughter with me. The agent worked with me to make sure I und More

by Jan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisol
May 13, 2021

This dealership was knowledgeable, personable, patient, and accommodating. We are so happy we decided to go there after deciding not to deal with a different dealership closer to us. More

by The Russells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan.
April 26, 2021

I bought a Genesis G70 from Bongsu and Timothy last night. This is one of my best experiences ever from buying a vehicle. They were very professional, very attentive and most importantly friendly. They More

by Kurt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bongsu and Timothy
April 23, 2021

Not the best experience - the sales rep said he’d do A LOT of things that he never did throughout the entire process. Which is actually the opposite of a good salesman - you should always DO more than wh More

by CRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales and Finance Department
April 20, 2021

Has a great experience purchasing a new Mazda 3 here. I decided on the turbo hatchback and reached out to Rick Case about an ad they had on Autotrader, they replied with an awesome price. Got everything wo More

by alexsover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Richardson
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