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Rick Case Mazda

Duluth, GA

4.0
624 Reviews

2493 Pleasant Hill Road

Duluth, GA

30096

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Showing 624 reviews

September 08, 2021

I was worried about my tire. I saw what looked like a gash. I was going to wait until I needed service and then a warning light came on my dash. I called my Rick Case Dealership I made an appointment. T More

by LauraS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t see their names listed.
September 07, 2021

Excellent customer service! Also great experience with Elijah in Sales. Top Notch Experience!! Also Trevon the Service guy was phenomenal! I was confused about the intake process at first for Service, but More

by yalexander4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijah and Trevon
September 04, 2021

When I called to ask about a coupon I was told it had to be left at the time the car was dropped off. At the time I had no idea what was wrong with the car or which coupon would be applicable. More

by alaadrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff & Trey
Sep 04, 2021 -

alaadrian responded

They refused to allow me to use their 10% off coupon for the work they did.

September 04, 2021

Everyone in the team is so helpful and knowledgeable. Its a smooth purchase experience. The sales person was very knowledgable and guided us to choose the best car with our expected features. More

by Kalyan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johanna Haddix
September 03, 2021

Excellent customer service from Mr Westbrook. Car was completed on time and has ran wonderfully since I got it back from the dealer. I would recommend them to anyone needing car repairs. More

by koleary_tw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department Mr Westbrook
September 03, 2021

Actually I’ve had nothing but a good experience with this dealership however there a little bump in the read but they quickly solved that More

by Jacquelinetaitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cloer, James Danh
September 02, 2021

This dealer is great, I bought a car Honda here. All service was great, the car is still good . I think it is better if you have more many tranlater More

by onghoabinh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Divan Van Der Walt
Sep 02, 2021 -

onghoabinh responded

Vietnamese

September 02, 2021

My experience at Rick Case Mazda was absolutely amazing! My salesman Gerard was great! He was very professional and knowledgeable about my purchase. Negotiations were friendly and accommodating. The entire More

by Sebastian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Kimble
September 02, 2021

Good prices, not very pushy. Somewhat slow service while waiting on pricing and other departments to be ready. They went above and beyond to make sure I was happy with my purchase More

by sar8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Brown, Monique Ware
August 20, 2021

I team at Rick Case took great care of us from the moment we walked on the lot. More

by rllinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisol
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