Rick Case Mazda
Duluth, GA
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Johnathan, the salesman, was professional, knowledgeable, patient and friendly. He thoroughly explained and demonstrated the features of the car. There was not a lot of back and forth with "my manager". The patient and friendly. He thoroughly explained and demonstrated the features of the car. There was not a lot of back and forth with "my manager". The finance person was also effificient and friendly. It was a good experience. Not a lot of up-selling. More
Staff was professional, courteous, and pleasant. I was given a thorough explanation of my car features abd how they worked. the whole buying experience was five-star! given a thorough explanation of my car features abd how they worked. the whole buying experience was five-star! More
My overall experience at Rick Case has been pretty positive. They have offered me an extremely competitive rate on my Cx-5 Grand Touring compared to other dealers. There was very little wiggle room in positive. They have offered me an extremely competitive rate on my Cx-5 Grand Touring compared to other dealers. There was very little wiggle room in the offered price which was unfortunate. However, they have provided some accessories at the price as well. My experience with Bashard Coleman has been great as well. However, my experience with their Finance division was less than satisfactory. She was not very savvy of the operations there and did not provide much information about the package plans that they offer. Also, we were asked to pay 8 cents due to a small accounting error she made, which we felt really weird about. Most dealerships have snacks and other freebies when we visit them, but asking to pay 8 cents somehow seemed really odd on her part. The dealership overall has good service add-ons such as 10 year power train warranty. Compared to other Mazda dealerships, this one has a bit old fashioned interiors and less than ideal VIP kind of experience, but none of those things matter in front of the lucrative price and benefits they have offered me. Overall, a great experience! More
The staff were super friendly and respectful, Elijah was a very knowledgeable and helpful young man, and his team (Monic and Jeff) were quick and efficient in working with me to get the best deal. a very knowledgeable and helpful young man, and his team (Monic and Jeff) were quick and efficient in working with me to get the best deal. More
I like to use the dealership for maintenance. The service staff (Shaun & Trey) are professional, pleasant and knowledgeable. I also met Elijah in sales. He gave me a complimentary appraisal on my car's value staff (Shaun & Trey) are professional, pleasant and knowledgeable. I also met Elijah in sales. He gave me a complimentary appraisal on my car's value, if I choose to sell it in the near future. More
I had great car buying experience at Rick Case Mazda. Divan van der Walt is excellent Sales person. Cars are hard to find now. However Rick Case Mazda is perfect place to find a vehicle that you are look Divan van der Walt is excellent Sales person. Cars are hard to find now. However Rick Case Mazda is perfect place to find a vehicle that you are looking for. Thank you again Divan! More
Through Rick Case Mazda we were able to find a good used vehicle for our daughter, after the sale we had found a non-mechanical issue and they helped find a resolution that kept in the vehicle and a happy c vehicle for our daughter, after the sale we had found a non-mechanical issue and they helped find a resolution that kept in the vehicle and a happy customer. More