Rick Case Mazda

Justin was great handling the recall fix for my 2007 Mazda 3. Everything went as planned. Mazda 3. Everything went as planned. More

The team was excellent service was good! I was informed of recommendations but not pressured to buy!!! of recommendations but not pressured to buy!!! More

This was a time that I need a look at the tires that I purchased, low nitro. They took me in with no appointment and topped off the tires no charge. How great is that? purchased, low nitro. They took me in with no appointment and topped off the tires no charge. How great is that? More

Jonathan was very professional and friendly. He knew I had my child with me and couldn’t spend hours buying my new car so he was efficient and thorough and got us out in a expedient way. Some suggestions had my child with me and couldn’t spend hours buying my new car so he was efficient and thorough and got us out in a expedient way. Some suggestions would be to have the tag purchasing process in writing so that it can be referred to. Also some You Tube videos on how to operate all the bells and whistles in the car would be helpful. More

Very professional staff. Great I would recommend all my friends and family to check your dealership my friends and family to check your dealership More

Had to wait two weeks to get an appointment. The service was fast. I got it all done in two hours. Friendly staff but not sure of all the services and packages. Its very expensive too. I didn’t want an alig was fast. I got it all done in two hours. Friendly staff but not sure of all the services and packages. Its very expensive too. I didn’t want an alignment done. But they did it and charged me for it. I didn’t argue about it because I was bit busy that day too. The complimentary was is of no use. More

The service representative Marisol offered professional, courteous, and knowledgeable information about the whole buying process. I would recommend her to anyone needing these services and will bee using he courteous, and knowledgeable information about the whole buying process. I would recommend her to anyone needing these services and will bee using her and Rick Case for my next purchase next year. More

Sales department was courteous and efficient when I bought my certified pre-owned CX-3 in 2020. I used to have no issues with the Service department but it seems like they have had some staff turnover bought my certified pre-owned CX-3 in 2020. I used to have no issues with the Service department but it seems like they have had some staff turnover and customer service has suffered. I hope that they resolve their staff issues and bring service back to the excellence they used to have. More

Came in to service car. Had 3 recalls. Standard service plus recalls took 4 1/2 hrs after being told it would take 1:30hrs initially plus recalls took 4 1/2 hrs after being told it would take 1:30hrs initially More

I have used this dealership since buying my MX-5 in 2014 and have always been very happy with all related services. This last service was excellent and Justin was great! and have always been very happy with all related services. This last service was excellent and Justin was great! More