Back

Rick Case Mazda

Duluth, GA

4.1
624 Reviews

3285 Commerce Ave NW

Duluth, GA

30096

Directions

By Type

Showing 624 reviews

February 11, 2022

I enjoy taking my car to Rick Case in Duluth. Chris I enjoy taking my car to Rick Case in Duluth. Chris Welles has been gracious over the years and the service reps are fair and flexible. And now we More

by KK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Welles, Messier Bob, Mona-Lachelle Akpe
February 11, 2022

They were thorough in explaining everything to me while servicing my car. I felt comfortable with them servicing my vehicle. More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Danh
February 10, 2022

Great customer service. They kept me up to date throughout the whole process of me waiting. More

by jamiwiggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Harvey, John Cloer, Mona-Lachelle Akpe, James Danh, Sierra Fox, Terry Mott, Johanna Haddix
February 09, 2022

So disappointed to the agent that assisted as because he did not filled the gas More

by June
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marvin Harvey, Mona-Lachelle Akpe
Feb 09, 2022 -

June responded

We bought a car and the agent that assisted as took the car to fill up a gas but to my surprise when we got home it’s not even half the tank when we call him back he said that they only fill up gas only for the brand new car shame on him so disappointed

Feb 09, 2022 -

June responded

So dissatisfied

February 08, 2022

Took my car in for an oil change. Oil change went well. Appreciated the inspection video as the technician identified a nail was in my tire. More

by kalojo42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t get a name
February 08, 2022

The dealership I normally went to in Atlanta closed so I found this dealership. The service coordinator was very friendly. They got my car in and out quickly. The service video was informative. I'll defini More

by Darinandmelissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Will 5 stars
February 08, 2022

Great customer service! They got me in and out on a timely manner. Love the video updates on my vehicle. More

by Faith Gordon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Feb 08, 2022 -

Faith Gordon responded

Great customer service!! Thanks guys!

February 07, 2022

Quick, straightforward, no hassle, and they work with Costco Car Buying Program! Good communication during the wait period. More

by evkawi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisol Estevez, Divan Van Der Walt
February 05, 2022

Always a great experience. My only issues is when I was contacted about my oil change it’s as if it’s not noted I have the maintenance packaged even when I told the woman On the phone. Then when I came to More

by ikeliafrancis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
February 02, 2022

Professional, very concerned about customer service, friendly, keep you informed of what is found during maintenance and a very nice waiting room with excellent coffee. More

by defreezr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Reid
...
15
...