Rick Case Kia at Gwinnett Place
Duluth, GA
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Lack of communication when it comes to given customers important information on their car. Don’t RECOMMEND !!!!!!! As a dealership , they are horrible at given descriptive information and another company important information on their car. Don’t RECOMMEND !!!!!!! As a dealership , they are horrible at given descriptive information and another company is capable of getting that information and they are not the people who have my car. More
Poor customer service. Service desk seemed less concerned about providing quality service to me. I had to park my vehicle and came inside to beg for someone to come talk to Service desk seemed less concerned about providing quality service to me. I had to park my vehicle and came inside to beg for someone to come talk to me. Even though I had no appointment, but the response to my presence and enquiries were met with a bit of some poor customer treatment. I have never seen an auto dealership as this one. I am never ever coming back there again. I rather go to any mechanic. More
This Rick case dealer is the best service since I have been used among all other dealer. Fast service and kindly explain all ask . And nice work ect. Next time I will use Rick case all the time. Thank been used among all other dealer. Fast service and kindly explain all ask . And nice work ect. Next time I will use Rick case all the time. Thank you ! More
Overall very good experience. Andre and the entire staff provided excellent service! I appreciate their professionalism. They made time to take care of my car and provide... Andre and the entire staff provided excellent service! I appreciate their professionalism. They made time to take care of my car and provide... More